Summary
Overview
Work History
Skills
Timeline
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Mitchell Basnett

Port Macquarie,NSW

Summary

Passionate hospitality professional, with 5 years of dedicated experience since turning 18. Proven success as a versatile Bar Manager, adept at overcoming challenges And transforming operations into thriving enterprises. A motivational leader And problem solver, I bring a strong work ethic, attention to detail, And organizational skills to the table. Seasoned in all aspects of restaurant operations, I am ready to take on new challenges And contribute to creating a pleasant work environment. Known for my dedication to providing the highest level of service to customers And maintaining strict adherence to food safety And sanitation protocols. And im Currently seeking opportunities in Melbourne, I am eager to relocate and lock in a job as soon as possible.

Overview

5
5
years of professional experience

Work History

Interim Venue Manager

The Beach House Restaurant And Bar
02.2022 - 02.2024
  • Enhanced customer satisfaction by providing top-notch service and addressing concerns promptly.
  • Streamlined event planning processes for increased efficiency and reduced turnaround time.
  • Developed innovative marketing strategies to attract new clients and maintain a competitive edge in the industry.
  • Implemented cost-saving measures, effectively managing budgets without compromising on quality or service standards.
  • Trained and supervised staff, fostering a team-oriented approach to ensure exceptional guest experiences.
  • Analyzed data on past events to identify trends informing future strategy adjustments or improvements in service offerings based on market demand changes.
  • Maximized cost-effectiveness by complying with budget, labor and revenue benchmarks.
  • Assigned work to staff, set schedules, and motivated strong performance in key areas.
  • Monitored budget and expenditures, keeping facility within budget.
  • Developed and implemented marketing strategies to increase customer engagement and drive revenue.
  • Understanding budgets and forecast revenue targets and growth
  • Building roster
  • Forecast budgeting
  • Event planning
  • Marketing strategy
  • Monthly stocktake
  • Stock control
  • Staff training

Bar Manager

Wingmill
09.2019 - 12.2020
  • Boosted customer satisfaction by implementing innovative bar management strategies.
  • Enhanced team productivity through effective scheduling and task delegation.
  • Increased revenue with creative marketing initiatives and promotional events.
  • Developed strong relationships with suppliers, negotiating favorable terms and pricing.
  • Collaborated with kitchen team for seamless integration of food and beverage offerings.
  • Implemented cost control measures to maximize profit margins without compromising on quality or service levels.
  • Analyzed sales data to identify trends, adjusting menu offerings accordingly.
  • Managed financial aspects of the business, including budgeting, forecasting, and reporting.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Introduced new cocktails to the menu based on market research that became popular choices amongst customers.

Bartender

Fireflys Wine Bar
11.2018 - 08.2019
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Followed strict recipes and drink measurements to minimize product used.

Skills

  • Menu Planning
  • Facility Maintenance
  • Health and Safety
  • Event Management
  • Team Management
  • Marketing Knowledge
  • Food and Beverage Knowledge
  • Staff Scheduling
  • Guest Relations
  • Quality assurance
  • Strong leadership
  • Staff training
  • Inventory control
  • Excellent communication
  • Customer service
  • Event Planning and Management

Timeline

Interim Venue Manager

The Beach House Restaurant And Bar
02.2022 - 02.2024

Bar Manager

Wingmill
09.2019 - 12.2020

Bartender

Fireflys Wine Bar
11.2018 - 08.2019

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Mitchell Basnett