Delivered exceptional support to customers .
- Managed inventory levels, ensuring availability of over the counter supplies.
- Collaborated with pharmacists to support patient care.
- Educated customers on over-the-counter products and health-related information.
- Maintained cleanliness and organization of pharmacy environment to enhance workflow efficiency.
- Trained new staff on operational procedures and customer service standards.
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received incoming supplies and stocked in correct locations.
- Merchandised over-the-counter goods and rotated stock.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Contributed to increased sales by offering expert advice on over-the-counter medications and products.
- Assisted customers in selecting over-the-counter medications and health care products.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.