Summary
Overview
Work History
Education
Skills
Timeline
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Mitchell BAWDEN

Worrigee,NSW

Summary

Dynamic Pharmacy Assistant with a proven track record at Chemist Warehouse, excelling in customer service and inventory management. Skilled in POS system operation and product restocking, I fostered a collaborative environment while enhancing patient care. Recognized for delivering expert advice and maintaining a clean, efficient workspace, ensuring customer satisfaction.

Overview

7
7
years of professional experience

Work History

Pharmacy Assistant

Chemist Warehouse
Nowra
06.2021 - Current

Delivered exceptional support to customers .

  • Managed inventory levels, ensuring availability of over the counter supplies.
  • Collaborated with pharmacists to support patient care.
  • Educated customers on over-the-counter products and health-related information.
  • Maintained cleanliness and organization of pharmacy environment to enhance workflow efficiency.
  • Trained new staff on operational procedures and customer service standards.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Received incoming supplies and stocked in correct locations.
  • Merchandised over-the-counter goods and rotated stock.
  • Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
  • Contributed to increased sales by offering expert advice on over-the-counter medications and products.
  • Assisted customers in selecting over-the-counter medications and health care products.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.

Pharmacy Assistant

Culburra Beach Pharmacy
Culburra Beach, NSW
01.2021 - 06.2021
  • Supported pharmacists in keeping the pharmacy orderly and clean for efficient operations.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Supported operations with filing, copying and faxing.
  • Welcomed customers at the counter, ensuring exceptional service.
  • Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.
  • Educated customers on over-the-counter products and health-related information.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.

Customer Service Representative

MacDonalds
Nowra, NSW
11.2018 - 09.2019
  • Assisted customers with inquiries, ensuring timely resolution and high satisfaction levels.
  • Processed orders accurately, minimizing wait times and enhancing service efficiency.
  • Maintained cleanliness and organization of dining area to uphold health standards.
  • Collaborated with team members to streamline workflow during peak service hours.
  • Handled cash transactions accurately, adhering to financial protocols and procedures.

Education

High School Certificate -

Nowra Highschool
Nowra, NSW

S2/S3 Certificate -

Pharmacy Guild Nsw

Skills

  • Stocking shelves
  • Answering customer questions
  • Data entry
  • Product restocking
  • POS system operation
  • Processing payments

Timeline

Pharmacy Assistant

Chemist Warehouse
06.2021 - Current

Pharmacy Assistant

Culburra Beach Pharmacy
01.2021 - 06.2021

Customer Service Representative

MacDonalds
11.2018 - 09.2019

High School Certificate -

Nowra Highschool

S2/S3 Certificate -

Pharmacy Guild Nsw
Mitchell BAWDEN