Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mitchell Boutcher

Narre Warren South,Victoria

Summary

Experienced professional in the customer service industry with a focus on delivering outstanding service and ensuring customer satisfaction. Proficient in implementing best practices to provide exceptional support and address customer needs efficiently. Recognized for a strong work ethic and meticulous attention to detail. Committed to exploring innovative solutions to exceed customer expectations.

Overview

3
3
years of professional experience

Work History

Crew coach

Mcdonalds
11.2021 - 06.2024
  • Recognized as crew member of the month in May 2022, and March 2023
  • Completed high level training for new and current employees according to strict company guidelines and protocols
  • Worked closely with management to recognise opportunities for improvement
  • Built and maintained professional relationships with management, colleagues and customers
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Grocery Team Member

Woolworths
06.2024 - Current
  • Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
  • Provided exceptional customer service, answering questions and helping customers locate items.
  • Retrieved items for customers and verified prices.
  • Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
  • Handled customer complaints with patience and understanding, working towards a satisfactory resolution for both parties.

Education

Year 12 -

St. Francis Xavier College
Beaconsfield, VIC
11.2024

Skills

  • Leadership
  • Teamwork and collaboration
  • Customer service
  • Training
  • Employee development
  • Problem solving
  • Attention to detail
  • Excellent communication
  • Task delegation
  • Problem resolution

References

Aaron Wrigley, 0477377785, azzawrigley@gmail.com, Tammy Adams, 0409023457

Timeline

Grocery Team Member

Woolworths
06.2024 - Current

Crew coach

Mcdonalds
11.2021 - 06.2024

Year 12 -

St. Francis Xavier College

Similar Profiles

CREATE PROFILE
Mitchell Boutcher