Mitchell Cooper
Point Cook
Summary
Experienced recruiter and administrator with a proven ability to source, assess, and place qualified candidates in dynamic environments. Strong client relationship management skills and a diverse administrative background within payroll and contracts administration. Seeking a challenging new role where these skills can be utilized and further developed.
Overview
6
6
years of professional experience
Work History
360 Recruitment Consultant
Logical Staffing Solutions
01.2024 - Current
- Built strong relationships with clients through regular communication and understanding their unique needs.
- Negotiated competitive compensation packages on behalf of clients and candidates to ensure successful placements.
- Improved client satisfaction by consistently providing high-quality candidates for various positions.
- Coordinated interviews between clients and candidates to ensure seamless scheduling and communication throughout the process.
- Enhanced the company''s reputation by ensuring a positive candidate experience throughout the entire recruitment process.
- Expanded the company''s talent pool by actively sourcing candidates through networking events, job boards, and social media platforms.
- Operated and maintained applicant tracking and candidate management systems.
- Assisted with writing job postings and job descriptions for boards.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Conducted comprehensive candidate screenings to assess skills, experience, and fit for specific roles.
- Managed over 60 active candidates within different roles on a day to day basis
- Consistently met business KPI targets for order fulfillment and placements
Fleet Coordinator
Delta Skipz
08.2023 - 11.2023
- Maintained accurate driver information for delivery scheduling.
- Suggested actionable improvements to increase efficiency and reduce expenses.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Documented equipment transfers and sales details for accurate record keeping.
- Provided all drivers with pertinent safety materials regarding rules and regulations.
- Introduced incentivization programs to increase employee performances.
- Trained drivers to manage time effectively, improving overall mileage performance.
- Generated daily reports detailing suggested process improvement initiatives to inform management.
- Created documents by reviewing data to recommended courses of action for senior decision-making processes.
- Tracked medical incidents using Tanda for supervisors.
- Managed employee scheduling, payroll and data collection to maximize project outcomes.
- Managed over 50 customer, driver and contractor calls per day
Contracts Administrator
Adecco
07.2020 - 07.2023
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Submitted reports on payroll activities.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Calculated payroll deductions by accurately using PeopleSoft and processed payroll to meet preset requirements.
- Coordinated with HR personnel to verify accuracy and completeness of employee information.
- Completed payroll accurately and timely to meet employee expectations.
- Prepared and submitted payroll taxes and reports to regulatory agencies.
- Assisted with recruitment and onboarding of new employees.
- Coordinated resolution of payroll discrepancies.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Updated employee files with new details such as changes in address or salary levels.
- Managed payroll data entry and processing for 2,000 employees to comply with predetermined company guidelines
Service Officer
Service Australia
04.2019 - 07.2020
- Maintained accurate records and full compliance with government regulations and agency guidelines.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Coordinated solutions for high volume of customer inquiries per day while meeting and exceeding performance quotas.
- Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
- Designed individualized service plans that took into account clients' goals and preferences.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Referred families to shelters, legal resources, and educational programs.
- Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
- Facilitated communication between clients and other service providers.
- Administered and tracked client service payments.
- Monitored progress towards service plan goals.
- Developed and implemented strategies to enhance quality of social services.
- Coordinated with local government to provide resources to clients.
- Provided support to social service clients in navigating available resources.
Education
Associate of Arts - Sound Engineering
RMIT University
Melbourne, VIC09.2021
High School Diploma -
Redbank Plains State High School
Redbank Plains, QLD11.2018
Skills
- DOT Compliance
- MS Office Suite
- Fleet Monitoring
- Customer Relationship Management
- Personnel Recruitment
- Confidential records
- Operational Efficiency
- Applicant interviewing
- Contract negotiation
- Candidate sourcing
- Procurement processes
- Dispute resolution
Timeline
360 Recruitment Consultant
Logical Staffing Solutions
01.2024 - Current
Fleet Coordinator
Delta Skipz
08.2023 - 11.2023
Contracts Administrator
Adecco
07.2020 - 07.2023
Service Officer
Service Australia
04.2019 - 07.2020
Associate of Arts - Sound Engineering
RMIT University
High School Diploma -
Redbank Plains State High School
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