Summary
Overview
Work History
Education
Skills
Timeline
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Mitchell Crossett

Bundaberg,QLD

Summary

Dynamic Cashier Team Lead at IGA with expertise in cash register operation and exceptional customer service. Successfully trained new staff, enhancing onboarding efficiency and boosting team productivity. Recognized for resolving customer inquiries effectively and maintaining a well-organized environment, contributing to a seamless shopping experience.

Overview

3
3
years of professional experience

Work History

Cashier Team Lead

iga
Avoca, Qld
02.2022 - Current
  • Performed daily opening and closing procedures for the register area.
  • Coordinated with other departments when additional support was needed during peak hours.
  • Supported other teams when necessary, such as stocking shelves or bagging groceries.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Trained new cashiers on proper use of registers and store policies.
  • Assisted customers with locating items within the store when requested.
  • Processed refunds and exchanges according to company policy.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Processed payments promptly for customers to exceed productivity standards.

Education

High School Diploma -

Shalom Collage
Bundaberg, QLD
12-2021

Skills

  • Cash register operation
  • Customer service
  • Staff training
  • Inventory management
  • Refund processing
  • Sales support

Timeline

Cashier Team Lead

iga
02.2022 - Current

High School Diploma -

Shalom Collage

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Mitchell Crossett