Mitchell Giggins - 22/05/1995
Summary
Hardworking and passionate worker with vast experience in different fields plumbing, gas and mechanical. My hands on mechanical and diagnostic skills really assisted me in my plumbing apprenticeship, especially with the service and diagnosis of gas control systems. Looking to get back into the mechanical field with a desire to upskill myself and continue learning.
Organised, hard working and willing to take on new roles and responsibilities are all skills of mine that i believe can assist in company goals.
Overview
13
13
years of professional experience
Work History
Plumbing Technical Supervisor
Smartercare Group
07.2020 - Current
- Collaborated with management to develop strategic plans for technology upgrades, infrastructure improvements, and budget allocation.
- Increased customer satisfaction rates by promptly addressing technical issues and providing exceptional support services to clients.
- Developed strong relationships with owners of properties real estates directors, property management, negotiating on-site technical items to achieve the desired outcome.
- Technical assistance with tradesman, plumbing and electrical to assist in the diagnosis of appliances, on-site repairs and rectification processes.
- Carry out compliance certificates, reporting, quoting and invoicing at the completion of all works to ensure customer satisfaction and quality control.
- Promoted a positive work environment by fostering open communication channels between team members and encouraging professional growth opportunities.
- On-site gas and plumbing rectification work, working with trades and apprentices to ensure correct training and procedures are being followed for a safe and desirable outcome.
Apprentice Plumber
O.P Industries
05.2018 - 07.2020
- Ensured safe working environment by strictly adhering to safety protocols and regulations.
- Carry out works to complete industrial heating and cooling works. IE, welding/bending copper pipe, installing hard and soft drawn duct work, use of multiple hand and power tools following strict plans, operating EWP and Boom lift plant mobiles.
- Complete trade school weeks when required.
- Working away from home with other tradespersons for 1-2 weeks at a time to make the most of the time on-site allocated.
Mechanic
Wangaratta Motor Group
02.2011 - 05.2018
- Started and completed a light vehicle mechanical technology apprenticeship.
- Completed required works to various makes and models of vehicles IE: Toyota, Mitsubishi, Hyundai, Jeep, Subaru, Nissan.
- Began training to become a Jeep Master technician, completed over 12 months of training up to a gold standard (Platinum standard being next then master tech exams) before the dealership sold the Jeep department.
- Before leaving to start another apprenticeship, I became the main diagnostic technician within the Jeep, Nissan and Subaru division. Diagnosing all faults, engine lights, electrical issues, mechanical issues.
Education
Light Vehicle Mechanical Technology
GOTAFE Wangaratta
Wangaratta, VIC01.2015
Plumbing Technology
GOTAFE Wangaratta
Wangaratta, VIC09.2022
Skills
- Diagnosis & Repair
- Schedule Coordination
- Customer Service
- Computer skills
- Communication
- Problem Solving
- Staff Training
- Technical Support
- Time Management
- Strive to always better myself
Timeline
Plumbing Technical Supervisor
Smartercare Group
07.2020 - Current
Apprentice Plumber
O.P Industries
05.2018 - 07.2020
Mechanic
Wangaratta Motor Group
02.2011 - 05.2018
Light Vehicle Mechanical Technology
GOTAFE Wangaratta
Plumbing Technology
GOTAFE Wangaratta
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