Mitchell Houwen

• Preparation and development of finance and management reports including cash flow projections, annual budget and quarterly forecasting.
• Maintenance and submission of franchise data to multiple automotive manufacturers.
• Month end accounts, report, analysis, review (eg. Expenditure and profitability levels) and recommendation.
• Strategic input into financial and business needs of the dealership.
• Managing of tax and treasury functions.
• Liaising with all areas of the business, working closely with management to provide information and analysis that will facilitate decision making.
• Administration staff management including conflict and grievance resolution.
• Oversaw all aspects of the month-end close process, ensuring timely completion of accurate financial statements for executive review.

• Configuration of Dealer Management System following multiple scoping meetings with relevant stakeholders to customize user experience to specific dealerships.
• Training of dealership staff in both the day-to-day functionality of the program as well as the background setting for future adjustment and system administration.
• Development and maintenance of each dealer’s custom Chart of Accounts based on their own as well as the owning automotive groups reporting needs.
• Delivery of onsite support to staff nationally, internationally or remotely depending on the necessity based on each dealer.
• The onsite management of the deployment team to ensure all deliverables are met to successfully bring each project to a close.
• Assist in the successful delivery of accurate financial reporting to national franchises.
• The coaching and training of new staff in the Revolution Software Service standard practice and use of the system.

• Preparation and development of finance and management reports including cash flow projections, annual budget and quarterly forecasting.
• Review computer programs/operations for efficient system operation and maintenance and general support of the in-house computer system, and development of the management system.
• Month end accounts, report, analysis, review (eg. Expenditure and profitability levels) and recommendation.
• Strategic input into financial and business needs of the dealership.
• Managing of tax and treasury functions.
• Liaising with all areas of the business, working closely with management to provide information and analysis that will facilitate decision making.
• Performance management and providing leadership and direction to administration staff.
• Managed payroll data entry and processing for 25 employees to comply with predetermined company guidelines.

erkaManagement of Geraldton Toyota’s social media platforms.

• Monitoring of Toyota Australia’s social media platforms to ensure all minformation is up to date.
• Innovate methods for the dealership to utilize digital media more effectively to reach potential customers.
• Keep Daily Activity Register (DAR) up to date to ensure the timely follow up of leads and opportunities.
• Engage with all customers who enter the yard and provide follow up services after the purchase or service a vehicle within the business.
• Trained new team members on company policies and procedures to maintain consistent guest experience standards.