Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic
MITCHELL JOHN

MITCHELL JOHN

Gosnells,WA

Summary

I currently hold over 15 years of

customer service and training ranging from retail and hospitality.

I pride myself on my exceptional customer and client service and enjoy working with people. I am quick to learn on my feet and have a lot of abilities ready to be utilised to full capacity.

I have held positions in management and have the skills and abilities to hire and train staff, with

strong attention to details to run any work environment to policies and procedures.

I am friendly and approachable with strong sense of team.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Utility Worker

Sodexo
Jundunmunnah , Wa
01.2025 - Current

• food preparation

•working under extreme pressure

•kitchen hand duties

• preparing dining room for service

• stocktake and truck day

Counterhand supervisor

Everett's Butchers
01.2022 - 09.2024
  • Process orders quickly and accurately according to customer instructions.
  • Establish effective inventory control systems to ensure accurate tracking of product levels and availability.
  • Conduct periodic safety inspections of the facility to ensure compliance with OSHA regulations.
  • Maintained high standards of sanitation throughout the store at all times.
  • Supervise and train staff in proper use of tools and equipment, as well as safe food handling practices.
  • Provide excellent customer service by promptly responding to inquiries or complaints from customers.
  • Train new employees on proper methods for cutting, weighing, wrapping, packaging, pricing and displaying various types of meat.
  • Total sales and collect money from customers.
  • Delegate tasks to team members according to individual strengths.
  • Motivate employees to reach highest professional potential.

Cafe Manager

Kalgoorlie Hotel
01.2021 - 01.2022
  • Oversaw daily operations of the cafe, ensuring compliance with all health codes and regulations.
  • Delivered positive customer experiences by driving consistent and personal service.
  • Managed inventory levels to ensure adequate supplies were available at all times.
  • Oversaw product quality, preparation and presentation standards.
  • Communicated with cafe team on key issues and messages, creating culture that demonstrated company values.
  • Recruited, trained and supervised a team of baristas, cooks and shift supervisors.
  • Resolved customer complaints promptly while maintaining high standards of hospitality.
  • Performed food preparation and service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
  • Counted money and made bank deposits.
  • Organized special events such as fundraisers or private parties in the cafe.
  • Maintained employee records, including timesheets, performance reviews and disciplinary actions.

Cafe Manager

Montys
01.2020 - 01.2021
  • Oversaw daily operations of the cafe, ensuring compliance with all health codes and regulations.
  • Delivered positive customer experiences by driving consistent and personal service.
  • Managed cafe inventory levels by following ordering practices.
  • Oversaw product quality, preparation and presentation standards.
  • Communicated with cafe team on key issues and messages, creating culture that demonstrated company values.
  • Recruited, trained and supervised a team of baristas, cooks and shift supervisors.
  • Resolved customer complaints promptly while maintaining high standards of hospitality.
  • Performed food preparation and service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
  • Counted money, balanced till and made bank deposits.

Skills

  • Exceptional Customer service
  • Ability to open and close
  • Strong Ability to work alone or in a team
  • Ability to follow food safety and RSA guidelines
  • High standards with completion of tasks in a timely manner
  • Quick Ability to learn and adapt to a multitude of situations within the workplace
  • Ability to keep up with a fast paced environment

Certification

  • Approved Manager Certificate
  • Skill Set Food safety supervisor certification & Responsible service of Alcohol (RSA)
  • First Aid Certificate

References

Available upon request

Timeline

Utility Worker

Sodexo
01.2025 - Current

Counterhand supervisor

Everett's Butchers
01.2022 - 09.2024

Cafe Manager

Kalgoorlie Hotel
01.2021 - 01.2022

Cafe Manager

Montys
01.2020 - 01.2021
MITCHELL JOHN