Mitchell Joiner

• Utilised specialised software applications effectively for efficient case management.
• Worked collaboratively with a specialist team to successfully remediate over $5 million in claims.
• Consistently maintained a 99.75% quality and efficiency score over a 16-month period. demonstrating strong accuracy and performance.
• Served as a quality assurance checker, reviewing completed cases for accuracy and compliance with internal standards.

Skills developed: Data analysis, quality assurance, proficiency with analysis tools

• Delivered diverse and engaging course content, developed assignments and comprehensive schemes of work, and closely monitored student progress to ensure academic success.

Skills Developed: Scheduling (timetable design), teamwork, networking (stakeholder management), PowerBI.

• Founded a sports resource and tutoring company, providing educational materials for students and teachers across colleges. Designed curriculum materials and supported tutors across the UK, ensuring consistent academic standards.

Skills Developed: Stakeholder engagement, curriculum development, product design, marketing.

• Created teaching resources, assessments, study guides, and schemes of work, which were implemented across thirteen centres to support over 20 members of staff and 400 students.