Mitchell Kelly
Kogarah,NSW
Summary
Experienced and results-driven professional, skilled in problem-solving, analytics, and thriving under pressure within dynamic startup environments. Proven expertise in independently navigating challenges to enhance client satisfaction. Adept at fostering collaboration across departments and leveraging strong interpersonal skills for effective communication.
Overview
1
1
year of professional experience
Work History
Customer Success Consultant
Retinue
09.2023 - Current
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Analyzed client requirements, providing tailored recommendations to enhance overall satisfaction and drive continued collaboration.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Business Development Representative
Retinue
06.2023 - 09.2023
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Developed and maintained positive relationships with key decision-makers and influencers.
Sales Development Representative
FoodByUs
08.2022 - 06.2023
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Education
Bachelor's degree - Social and Political Science
University of Technology Sydney
01.2022
Cultural Exchange -
Pontificia Universidad Católica del Perú
12.2019
Higher School Certificate -
Gorokan High School
11.2014
Skills
- Interpersonal Skills
- Analytical Thinking
- Problem-Solving
- Time management
- Stakeholder Engagement
- Relationship Management
Timeline
Customer Success Consultant
Retinue
09.2023 - Current
Business Development Representative
Retinue
06.2023 - 09.2023
Sales Development Representative
FoodByUs
08.2022 - 06.2023
Bachelor's degree - Social and Political Science
University of Technology Sydney
Cultural Exchange -
Pontificia Universidad Católica del Perú
Higher School Certificate -
Gorokan High School
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