Forward-thinking leader skilled at operating departments efficiently to meet goals with emotional intellgiance. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Supervisor of Operations
BHP
02.2020 - Current
Developed and implemented training programs for new hires, improving overall team productivity and performance.
Evaluated front line personal performance regularly, offering constructive feedback designed to promote growth within their roles.
Oversaw Weekly Outages and Shutdown coordination for both clients and personnel.
Conducted ongoing reviews of program financial systems to assess cost control measures. ie SAP and Fiori.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for direct reports.
Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Monitored front areas so that questions could be promptly addressed.
Lead Diversity teams to success in both individual goals and team goals. Achieved 55% Diversity within previous team.
High Achieving when measured against company KPI's.
Supervisor of Operations
Rema Tip Top Belt & Rubber Material
09.2015 - 01.2020
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Worked flexible hours across night, weekend, and holiday shifts.
Worked effectively in fast-paced environments.
Excellent communication skills, both verbal and written.
Cultivated interpersonal skills by building positive relationships with others.
Exercised leadership capabilities by successfully motivating and inspiring others.
Conveyor Belt Technician
Fenner Dunlop
08.2013 - 08.2015
Observed machine operation and made adjustments during production run while operating two or more machines.
Played a vital role in achieving departmental goals by consistently delivering high-quality work within designated timeframes.
Completed complex repairs on damaged conveyor belts to restore functionality and minimize production delays.
Followed policies, procedures, continuous quality improvement objectives and safety and environmental practices to promote workplace efficiency.
Installed and vulcanized both light and heavy-weight conveyor belting.
Trained new technicians on company-specific procedures, tools, and techniques for efficient conveyor belt maintenance.
Contributed to a reduction in workplace accidents by consistently adhering to safety guidelines during all maintenance and repair operations.
Plumbing Technician
Peacock Plumbing And Gasfitting
09.2010 - 08.2013
Interpreted blueprints to determine locations, quantities, and sizes of materials required.
Reviewed blueprints and project specifications to determine correct plumbing solutions.
Fostered positive relationships with clients through professional demeanor, prompt response, and transparent communication about project scope and cost estimates.
Operated Machinery. Excavator, Front End Skid Steer and Backhoe.
Plumbing Apprentice
Peatling Plumbing & Gasfitting
10.2006 - 07.2010
Eliminated risks by correctly identifying potential safety hazards.
Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
Education
Year 11 VCE -
MacKillop College
Werribee, VIC
10.2006
Skills
Regulatory Compliance
Workflow Planning
Quality Assurance
Workflow Optimization
Multitasking and Organization
Microsoft Office
Data Entry
Staff Development and Training
Coaching and Mentoring
Maintenance Oversight
Decision-Making
Employee Supervision
Team Leadership
Motivational Leadership
Goal Setting
Staff Training
Friendly, Positive Attitude
Networking
Calm Under Pressure
Certification
Certificate III Plumbing & Gasfitting 2011
BHP Internal/External Leadership Courses ie. Leading Teams and Leading Leaders