Mitchell Leikvold
Brisbane,QLD
Summary
Dedicated professional, excelling in problem-solving, leadership, and communication skills. Experienced in coordinating resources, solving complex problems, and delivering successful projects on time and within budget.
Overview
11
11
years of professional experience
Work History
Business Systems Analyst
Hall Computer Services
01.2023 - Current
- Defined complex project scopes, objectives, benchmarks, and timelines.
- Led the successful execution of assigned IT projects to stated delivery frameworks.
- Coordinated resources and stakeholders both across Australia and internationally (Africa, Europe, Asia, North America).
- Analyzed business requirements, translating them into functional specifications for IT development.
- Collaborated with cross-functional teams to identify system improvements and streamline processes.
Level 1 & 2 Engineer
Hall Computer Services
07.2021 - 01.2023
- Solved a wide variety of technical problems in on-premises and cloud-based business systems. Worked extensively with Windows Server, Microsoft Azure, and Entra systems.
- Diagnosed and resolved technical issues to ensure minimal downtime and optimal system performance.
- Led the development and execution of Crisis Management Plans for many clients across a variety of industries.
- Trained junior technicians on troubleshooting techniques and equipment handling, fostering skill development.
Supervisor, Operations
Team Lacey Consultancy
02.2014 - 09.2021
- Managed and coordinated multiple teams of staff to facilitate a variety of events, including but not limited to Eat Street Northshore.
Education
Graduate Certificate of Information -
James Cook University
12.2020
Bachelor of Commerce - Majored in Finance
University Of Queensland
12.2018
Bachelor of Business Management - Majored in International Business
University of Queensland
12.2018
Skills
- Strong communication skills
- Complex problem-solving skills
- Designing and improving business processes
- Client relationship management
- Project Planning
- Strong IT systems skillset
Professional References
Nicholas Sutherland - Project Manager, Link Group
0429 599 712
Relationship: Former client & personal friend
Wendy Lacey - Owner, TLC Events Co.
0418 797 576
Relationship: Long-term employer and mentor
Timeline
Business Systems Analyst
Hall Computer Services
01.2023 - Current
Level 1 & 2 Engineer
Hall Computer Services
07.2021 - 01.2023
Supervisor, Operations
Team Lacey Consultancy
02.2014 - 09.2021
Graduate Certificate of Information -
James Cook University
Bachelor of Commerce - Majored in Finance
University Of Queensland
Bachelor of Business Management - Majored in International Business
University of Queensland
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