Mitchell Manski
Maryborough
Summary
Dynamic professional with a proven track record at Apex Masonry, excelling in accurate estimate preparation and customer retention. Skilled in material takeoffs and adept at problem-solving, I enhance client trust and satisfaction through effective communication and attention to detail, driving repeat business and optimizing service processes.
Overview
17
17
years of professional experience
Work History
Estimator and Sales Administration
Apex Masonry
06.2022 - Current
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Processed orders and returns efficiently, ensuring customer satisfaction throughout the transaction.
- Collaborated with team members to streamline service processes and enhance overall customer experience.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Managed customer inquiries, providing exceptional service and product information.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Performed cash, card, and check transactions to complete customer purchases.
Sawmill Operator
DTM Timber
07.2008 - 03.2022
- Operated sawmill machinery to produce high-quality lumber products efficiently
- Conducted routine maintenance on equipment to minimize downtime
- Trained new employees on safe operating procedures and equipment handling
- Inspected finished products for quality assurance before shipment
- Monitored equipment performance, identifying issues and performing basic maintenance as needed.
- Loaded and unloaded cargo efficiently, minimizing potential damage to goods during transit.
Education
High School Diploma -
Maryborough State High School
Maryborough, QLDSkills
- Material takeoffs
- Estimate preparation
- Sales support
- Processing payments
- Product knowledge
- Cash handling
- Problem-solving
- Adaptability
- Attention to detail
- Customer retention
- Multitasking Abilities
Timeline
Estimator and Sales Administration
Apex Masonry
06.2022 - Current
Sawmill Operator
DTM Timber
07.2008 - 03.2022
High School Diploma -
Maryborough State High School