Mitchell Parkes
Dubbo
Summary
Proven problem-solver and adept in technical support, I enhanced student performance and satisfaction at Wellington High School through innovative solutions and effective team collaboration. At Cow and Calf Hotel, I significantly reduced food waste, demonstrating strong organizational skills and a commitment to quality. My background showcases a blend of hard and soft skills critical for dynamic service delivery and efficiency.
Overview
11
11
years of professional experience
Work History
Student Learning Support Officer
Wellington High School
Wellington, NSW
10.2021 - Current
- Provided timely solutions to enhance student satisfaction.
- Addressed student concerns for improved service delivery.
- Ensured compliance with school policies, maintaining standards.
- Facilitated training sessions to improve student performance.
- Enhanced team collaboration by facilitating communication channels.
- Coordinated technical support to resolve issues efficiently.
Cadet Quantity Surveyor
Wellington
Wellington, NSW
01.2020 - 07.2021
- Aided project managers in early identification of potential risks through consistent tracking of changes to scope and design specifications.
- Assisted senior quantity surveyors with contract administration, ensuring timely submission of required documents.
- Provided valuable input during pre-construction planning phases, ensuring that client requirements were addressed comprehensively within agreed budgets constraints.
- Enhanced project efficiency by assisting in the preparation of accurate cost plans and estimates.
- Performed measurements for structural and architectural works to prepare cost estimates for projects.
- Reviewed all consultant drawings and made recommendation to adjust site requirements.
Chef
Cow and Calf Hotel
Wellington, NSW
07.2014 - 01.2021
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Education
Apprenticeship - Commercial Cookery
Dubbo Tafe College
Dubbo07-2017
Skills
- Technical support
- Student support
- Team collaboration
- Conflict resolution
- Problem solving
- Communication skills
Timeline
Student Learning Support Officer
Wellington High School
10.2021 - Current
Cadet Quantity Surveyor
Wellington
01.2020 - 07.2021
Chef
Cow and Calf Hotel
07.2014 - 01.2021
Apprenticeship - Commercial Cookery
Dubbo Tafe College