Mitchell Roberts
Mount Cotton,QLD
Summary
I am an 18 year old who has just graduated high school. Customer-savvy worker accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Outgoing Fast Food Worker with background in foodservice settings. Well-organized and hardworking with passion for customer satisfaction. Talented at multitasking and remaining calm when handling many orders during busy hours.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Runner
Warrnambool Racing Club
11.2021 - 01.2024
- Supported event organization by setting up and breaking down venues for various company gatherings.
- Ensured punctuality with strict adherence to deadlines, contributing to overall team success.
- Ensured Alcohol was stocked up during high demand
- Collaborated with team members to achieve shared goals, helping improve overall productivity levels.
- Handled high-pressure situations calmly and effectively, showcasing resilience even during challenging times.
- Maintained speed of service for orders while minimizing errors and complaints.
- Ran errands for various employees throughout company.
- Travelled to Werribee Race Course
- Locked up ensuring stock and premises are secure.
Sandwich Artist
SUBWAY®Restaurants
02.2020 - 01.2024
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Expedited order processing for increased efficiency in high-volume periods.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
Food Van
Premier Speedway
01.2021 - 02.2022
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Streamlined order processing by accurately taking and inputting orders to minimize wait time for customers.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Improved food quality by adhering to strict preparation guidelines and consistently checking for freshness.
- Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
Amusement Operator
Carnival
12.2020 - 01.2022
- Improved customer retention by actively engaging with customers during in-game events and challenges.
- Actively gaining more customers by engaging with surrounding amusement park attendees.
- Handled cash transactions.
- Travelled around the South West Region.
Kiosk Worker
Shipwreck Bay Kiosk
01.2019 - 01.2022
- Enhanced customer satisfaction by providing efficient and friendly service at the kiosk.
- Increased sales through effective product promotion and upselling techniques.
- Maintained a clean and organized workspace, ensuring a pleasant experience for customers.
- Handled cash transactions accurately, resulting in minimal discrepancies during end-of-day reconciliations.
- Assisted with inventory management, helping to maintain adequate stock levels and reduce waste.
- Provided knowledgeable product recommendations, leading to increased customer trust and loyalty.
- Resolved customer complaints promptly, maintaining positive relationships with patrons.
- Assisted in training new employees, ensuring a smooth integration into the team and consistent service standards.
Education
High School Diploma -
Warrnambool College
Warrnambool, VIC11.2023
Skills
- Customer Service
- Order Accuracy
- Kitchen Support
- Strong Work Ethic
- Cash Handling
- Quick Learner
- Teamwork and Collaboration
- Valid Driver's License
Accomplishments
State Cross Country Runner.
Volunteered at Disabled Surfers Association.
Affiliations
- Running
- Footy
References
Darrell Hose - Warrnambool Racing Club
0418 529 921
Anton Lucas - Subway Warrnambool
0435 821 244
Darren Mcdowall - North Warrnambool Under 18 Footy Coach
0409 677 019
Certification
Successful completion of Defensive Driving Course.
Timeline
Runner
Warrnambool Racing Club
11.2021 - 01.2024
Food Van
Premier Speedway
01.2021 - 02.2022
Amusement Operator
Carnival
12.2020 - 01.2022
Sandwich Artist
SUBWAY®Restaurants
02.2020 - 01.2024
Kiosk Worker
Shipwreck Bay Kiosk
01.2019 - 01.2022
High School Diploma -
Warrnambool College