Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Certification
Timeline
Generic

Mitchell Roberts

Mount Cotton,QLD

Summary

I am an 18 year old who has just graduated high school. Customer-savvy worker accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Outgoing Fast Food Worker with background in foodservice settings. Well-organized and hardworking with passion for customer satisfaction. Talented at multitasking and remaining calm when handling many orders during busy hours.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Runner

Warrnambool Racing Club
11.2021 - 01.2024
  • Supported event organization by setting up and breaking down venues for various company gatherings.
  • Ensured punctuality with strict adherence to deadlines, contributing to overall team success.
  • Ensured Alcohol was stocked up during high demand
  • Collaborated with team members to achieve shared goals, helping improve overall productivity levels.
  • Handled high-pressure situations calmly and effectively, showcasing resilience even during challenging times.
  • Maintained speed of service for orders while minimizing errors and complaints.
  • Ran errands for various employees throughout company.
  • Travelled to Werribee Race Course
  • Locked up ensuring stock and premises are secure.

Sandwich Artist

SUBWAY®Restaurants
02.2020 - 01.2024
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Expedited order processing for increased efficiency in high-volume periods.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.

Food Van

Premier Speedway
01.2021 - 02.2022
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
  • Streamlined order processing by accurately taking and inputting orders to minimize wait time for customers.
  • Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
  • Improved food quality by adhering to strict preparation guidelines and consistently checking for freshness.
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.

Amusement Operator

Carnival
12.2020 - 01.2022
  • Improved customer retention by actively engaging with customers during in-game events and challenges.
  • Actively gaining more customers by engaging with surrounding amusement park attendees.
  • Handled cash transactions.
  • Travelled around the South West Region.

Kiosk Worker

Shipwreck Bay Kiosk
01.2019 - 01.2022
  • Enhanced customer satisfaction by providing efficient and friendly service at the kiosk.
  • Increased sales through effective product promotion and upselling techniques.
  • Maintained a clean and organized workspace, ensuring a pleasant experience for customers.
  • Handled cash transactions accurately, resulting in minimal discrepancies during end-of-day reconciliations.
  • Assisted with inventory management, helping to maintain adequate stock levels and reduce waste.
  • Provided knowledgeable product recommendations, leading to increased customer trust and loyalty.
  • Resolved customer complaints promptly, maintaining positive relationships with patrons.
  • Assisted in training new employees, ensuring a smooth integration into the team and consistent service standards.

Education

High School Diploma -

Warrnambool College
Warrnambool, VIC
11.2023

Skills

  • Customer Service
  • Order Accuracy
  • Kitchen Support
  • Strong Work Ethic
  • Cash Handling
  • Quick Learner
  • Teamwork and Collaboration
  • Valid Driver's License

Accomplishments

    State Cross Country Runner.

    Volunteered at Disabled Surfers Association.



Affiliations

  • Running
  • Footy

References

Darrell Hose - Warrnambool Racing Club

0418 529 921


Anton Lucas - Subway Warrnambool

0435 821 244


Darren Mcdowall - North Warrnambool Under 18 Footy Coach

0409 677 019

Certification

Successful completion of Defensive Driving Course.

Timeline

Runner

Warrnambool Racing Club
11.2021 - 01.2024

Food Van

Premier Speedway
01.2021 - 02.2022

Amusement Operator

Carnival
12.2020 - 01.2022

Sandwich Artist

SUBWAY®Restaurants
02.2020 - 01.2024

Kiosk Worker

Shipwreck Bay Kiosk
01.2019 - 01.2022

High School Diploma -

Warrnambool College
Mitchell Roberts