Mitchell Staunton-McKenzie
Edmondson Park,NSW
Summary
I am currently an Endorsed Enrolled Nurse (EEN) who is transitioning into the IT industry and workforce. I possess transferable skills such as being a team player, highly motivated, willing to learn new skills, and the ability to adapt to new settings quickly. My experience in IT is moderate. I served as a department nurse lead to assist and support nursing work practices throughout the digital conversion of NSW Health. This experience has sparked my curiosity and interest in working in the IT industry. I've been working hard to obtain my CompTIA A+ certification, and I'm proud to say that I've recently completed the Core 1 component. I'm also taking cybersecurity courses that cover networking. In my spare time, I practice securing my home network and server and identifying potential vulnerabilities. I'm extremely motivated and excited about pursuing a career in the IT field, and I hope to demonstrate my skills and passion to you.
Overview
11
11
years of professional experience
Work History
Casual EEN
Campbelltown hospital
01.2019 - Current
- EMR super user- assisting clinical staff on the clinical floor on new features and educate staff on how to perform tasks in EMR and on desktop
- Delivered exceptional customer support to all.
Casual EEN
Liverpool Hospital
01.2016 - 01.2022
- Provided technical assistance related to basic system and computer functions.
Casual EEN
Prince of Wales Hospital
01.2015 - 01.2020
- Provided technical assistance related to basic system and computer functions.
Full time EEN
Liverpool Hospital
01.2013 - 01.2016
- EMR Champion- giving feedback to developers on clinical needs and wants for EMR, and monitoring IT equipment on clinical floor
- Troubleshoot common issues
- Performed regular system documentation maintenance.
Casual EEN
Ryde Hospital
01.2013
Education
COMPTIA A+ core 1 completed -
01.2023
Diploma in Nursing -
TAFE Queensland
01.2012
Skills
- Troubleshooting and Diagnostics
- Technical Support
- User Training
- Inventory Control Systems
- Computer Maintenance
- Customer Needs Assessment
- Customer Service
- User Support
- Computer Diagnostics
- Service Desk Support
- Help Desk Support
- Technical Troubleshooting
- Delivery Management
- Active Listening
- Attention to Detail
- Analytical and Methodical
- Microsoft Windows and Office
- Interpersonal Skills
- Friendly and Patient
- Problem-Solving
- Highly Professional
- Teamwork and Collaboration
- Software Upgrades
- Hardware Upgrades
- System Performance Assessments
- Troubleshooting Network Issues
- Support Services
- Hardware Diagnostics
- Tracking and Documentation
- Device Installation
- LAN/WAN
- Network Security
- Software Updating
- Application Installations
- Hardware Installation
- Software Configuration
- Virtualization Technologies
- Information Security
- Hardware Configuration
- Clinical Documentation
Affiliations
- Enjoy playing Settlers of Catan or ticket to ride with family and friends
- Keen follower of sports like Rugby League, Football (soccer)and Basketball
- playing Badminton against friends
- Love to travel and show my son different cultures
- I like to tinker with raspberry pi's for example making a ad blockers for the house internet.
References
References available upon request.
Timeline
Casual EEN
Campbelltown hospital
01.2019 - Current
Casual EEN
Liverpool Hospital
01.2016 - 01.2022
Casual EEN
Prince of Wales Hospital
01.2015 - 01.2020
Full time EEN
Liverpool Hospital
01.2013 - 01.2016
Casual EEN
Ryde Hospital
01.2013
COMPTIA A+ core 1 completed -
Diploma in Nursing -
TAFE Queensland