Mitchell Stocker
Young,NSW
Summary
Dynamic and results-driven professional with a strong background in customer service and sales Proven ability to foster teamwork and collaboration while enhancing client satisfaction. Skilled in product knowledge and problem-solving, consistently exceeding sales targets and building lasting customer relationships. Recognized for maintaining a positive work environment and mentoring team members.
Overview
6
6
years of professional experience
Work History
Team Member
Supercheap Auto
03.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Assistant Store Manager
Dominos Pizza Inc.
02.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Sales Consultant
Telstra Shop
01.2023 - 12.2023
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
Crew Trainer
Hungry Jacks Muswellbrook
10.2019 - 10.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
High School Diploma -
Muswellbrook High School
Muswellbrook, NSW10-2022
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Computer skills
- Product knowledge
- Sales expertise
- Sales and marketing
Timeline
Team Member
Supercheap Auto
03.2024 - Current
Assistant Store Manager
Dominos Pizza Inc.
02.2024 - Current
Sales Consultant
Telstra Shop
01.2023 - 12.2023
Crew Trainer
Hungry Jacks Muswellbrook
10.2019 - 10.2022
High School Diploma -
Muswellbrook High School
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