Indiana Johnston
Jimboomba,QLD
Summary
Proven to excel in fast-paced environments, I leveraged my exceptional customer service and cash handling skills at Thai Tables Beaudesert, enhancing guest satisfaction. My adeptness in Microsoft & LEAP, coupled with a strong work ethic, significantly improved ACS Legal Solutions' data management efficiency. Achievements include streamlining service delivery and fortifying client relationships through meticulous attention to detail and proactive engagement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Thai Tables Beaudesert
08.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Prepared ingredients for the chef and other cooks.
- Prepared simple meals; such as curries and entrees.
Sandwich Artist
Subway
11.2021 - 06.2024
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Administrative Assistant
ACS Legal Solutions
03.2022 - 06.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Certificate III - Youth Work
TAFE Queensland
Sunshine CoastN/A - Student
Beaudesert State High School
Beaudesert, QLD12.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Knowledge of Microsoft & LEAP
Certification
Certificate || in Tourism
Timeline
Server
Thai Tables Beaudesert
08.2024 - Current
Administrative Assistant
ACS Legal Solutions
03.2022 - 06.2022
Sandwich Artist
Subway
11.2021 - 06.2024
Certificate || in Tourism
Certificate III - Youth Work
TAFE Queensland
N/A - Student
Beaudesert State High School
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