Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Mitchell Ward

Camberwell,VIC

Summary

Diligent and determined engineering student at RMIT University with several years of experience in various hospitality settings. Mitchell would love to leverage his hospitality experience and strong work ethic to contribute to an exceptional dining experience while further developing his skills in a renowned culinary environment.

Overview

8
8
years of professional experience

Work History

Transport Distribution

PFD Food Services
06.2022 - Current
  • Oversee the scheduling and distribution of materials to ensure timely delivery and compliance with deadlines
  • Display attention to detail through accurately verifying product quantities and quality during delivery
  • Prioritise safety by inspecting and securing items before and during transport routes to prevent damage and accidents
  • Manage a changing environment through making decisions under pressure when situations change (e.g., stores are shut, difficult vehicle access)

Restaurant Waiter

Richmond Club Hotel
10.2021 - 06.2022
  • Efficiently cleared and reset tables in a timely manner to maintain smooth dining service
  • Communicated effectively with kitchen and waitstaff to prioritise tasks and streamline service flow
  • Proactively anticipated guest needs and provided attentive customer service to enhance dining experiences

Crew Member

McDonald's Australia
01.2021 - 06.2022
  • Demonstrated excellent customer service by consistently providing friendly and helpful assistance to guests
  • Utilised POS (point-of-sale) system to accurately process customer orders and payments
  • Trained new crew members on best practices, resulting in improved customer experience

Civil Engineering Intern

Laing O'Rourke
11.2023 - 03.2024
  • Assisted with liasoning with stakeholders to ensure that best companies were consulted with for the construction of various parts of the project on the Burke to Tram Alliance
  • Accompanied senior technical staff for on-site inspections during construction, learning how to communicate design requirements with contractors and equipment suppliers
  • Supported successful project completion by performing quality control checks on engineering calculations and design drawings
  • Enhanced project efficiency by assisting in the preparation and review of civil engineering designs, plans, and specifications

Australian Open Ballkid

Tennis Australia
04.2016 - 01.2018
  • Selected in the squad of 360 ballkids out of 3000+ applicants for the 2017 and 2018 Australian Open Tournaments
  • Followed individualised training plans in selection rounds to ensure top performance in the tournament
  • Demonstrated ability to perform under high-pressure situations when working alongside world-class athletes

Education

Bachelor of Engineering (Civil And Infrastructure) -

RMIT University
Melbourne, VIC
11.2024

VCE -

Carey Baptist Grammar School
Kew, VIC
11.2020

Skills

  • Service Prioritisation
  • Memory retention
  • Customer Service
  • Safe Food Handling

Languages

English
Native or Bilingual
Chinese (Mandarin)
Limited Working

Additional Information

References:


David Culpitt - Transport Distribution Supervisor at PFD Food Services

0418837637


Nick Clark - Waiter at Osteria 20 - Glenferrie Road, Hawthorn VIC 3122

0478758066


Janardhan Magadi - Civil Engineer at John Holland

0452357751

Timeline

Civil Engineering Intern

Laing O'Rourke
11.2023 - 03.2024

Transport Distribution

PFD Food Services
06.2022 - Current

Restaurant Waiter

Richmond Club Hotel
10.2021 - 06.2022

Crew Member

McDonald's Australia
01.2021 - 06.2022

Australian Open Ballkid

Tennis Australia
04.2016 - 01.2018

Bachelor of Engineering (Civil And Infrastructure) -

RMIT University

VCE -

Carey Baptist Grammar School

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Mitchell Ward