Mitchell John Naylor
Adelaide,SA
Summary
I have been in Supermarkets my entire life, my family have owned and operate them for close to 30 years. I have spent the last 15 years learning and growing within our business's. Throughout this process i have become knowledgeable and fluent in all departments within a supermarket.
Since my fathers retirement i have had the honour of running our Supermarket as an owner operator. This has given me a wealth of knowledge regarding the overall financial operations of our business.
While i thoroughly enjoy my current role it is time for me to move onto my next challenge.
Overview
18
18
years of professional experience
Work History
General Manager
Freeling Foodland
07.2022 - Current
- Directed operational strategies to enhance efficiency across multiple departments.
- Oversaw budget management and resource allocation to optimize organizational performance.
- Implemented key performance indicators (KPIs) to assess team productivity and drive improvement initiatives.
- Developed training programs to elevate staff capabilities and ensure compliance with industry standards.
- Liaised with Metcash regarding store improvements and supply chain.
- Work with direct suppliers to implement rebate systems and on-going promotional campaigns.
- Worked with suppliers to attain promotion lines for in-store catalogues.
- Created said catalogues (Adobe Software) in store for digital distribution.
- Analyzed sales data to identify trends, adjusting strategies for improved profitability.
- Representing the business at Share holders, AGM and Metcash conferences.
Store Manager
IGA FRESH MANNUM
04.2017 - 04.2025
- Oversaw daily store operations, ensuring compliance with company policies and standards.
- Trained and mentored staff in customer service excellence and product knowledge.
- Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
- Developed promotional displays to enhance product visibility and drive sales growth.
- Range reviewing products across the store every 12 months.
- Implementation of new lines and promotional activity
- Dealing with suppliers both Metcash & Direct.
- Fortnightly Rostering
- Attending IGA committee meetings as Guest
- I was honoured to win the Metcash SA rising Star and National Rising star awards in 2023 from this roll.
Duty Manager
Foodland
01.2015 - 04.2017
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Coordinated staff schedules, optimizing workforce efficiency and coverage.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Resolved customer complaints promptly, improving overall satisfaction ratings.
Store Manager
Fitness Warehouse
01.2013 - 01.2015
Duty Manager
IGA Fresh
01.2011 - 01.2013
Store Assistant
FOODLAND SUPERMARKET
01.2008 - 01.2011
Education
No Degree - Butchering
Butcher Apprenticeship
IN Store01-2027
No Degree - SA Lotteries Management Course
SA Lotteries
SA01-2021
Bachelor of Business - Major in Marketing
Flinders University
11.2025
Certificate 3 in Nutrition - Nutrition & Dietetics
TAFE SA
01.2015
SACE Certificate -
Westminster School
01.2011
Skills
- Fluent across all departments
- 15 years retail experience
- Work Ethic
- Time Management
- Organisational Skills
- Communication
- Business Operations
- Advertising
- Personal Integrity
- Leadership
- Approachability
Licences
- Full driver's license
- High risk work licence
- Boat
- Forklift
Hobbies and Interests
- Personal Fitness
- Gym
- Nutrition and Dieting
- Outdoor Exercise
Timeline
General Manager
Freeling Foodland
07.2022 - Current
Store Manager
IGA FRESH MANNUM
04.2017 - 04.2025
Duty Manager
Foodland
01.2015 - 04.2017
Store Manager
Fitness Warehouse
01.2013 - 01.2015
Duty Manager
IGA Fresh
01.2011 - 01.2013
Store Assistant
FOODLAND SUPERMARKET
01.2008 - 01.2011
Certificate 3 in Nutrition - Nutrition & Dietetics
TAFE SA
SACE Certificate -
Westminster School
No Degree - Butchering
Butcher Apprenticeship
No Degree - SA Lotteries Management Course
SA Lotteries
Bachelor of Business - Major in Marketing
Flinders University