Summary
Overview
Work History
Education
Skills
Certification
Timeline
Teacher
Mitesh DANAK

Mitesh DANAK

Test Manager
Adelaide,SA

Summary

  • Extensively experienced Consultant/Senior Test Analyst/Automation Developer/Test Manager/Test Lead offering 19 years’ professional experience including with global technology solutions service providers, Tech Mahindra (11+ years) and Omnitech InfoSolutions Ltd. More recently, I have been involved on significant projects with organizations like SA Power Networks, People’s Choice Credit Union, The University of Adelaide and currently as Consultant with Department of Premier and Cabinet. Expert level knowledge/experience in automation, regression, functional, non-functional, system acceptance testing (UAT, SIT, SAT, PVT) including preparing functional test strategies, Master Test Plans (MTP), Test Management, test closure memos, Defect Reports, Defect Management, Requirement Traceability Matrix and test preparation and execution.
  • High level credentials including MBA, PRINCE2, ISTQB certifications and recently acquired Tricentis Automation Specialist Level 1 & 2 accreditation.
  • High-level proficiency with Agile and Waterfall methodologies and comprehensive knowledge of the full testing and development lifecycle (SDLC, STLC).
  • Equipped also with highly developed (verbal/written) communication skills with a proven ability to develop project Scope of Works/reports/documentation tailored to intended audiences and confidently interact/ negotiate with other parties including vendors, contractors and key project stakeholders; high-level leadership skills with the ability to effectively manage large on- and off-shore teams; and high-level problem-solving abilities to identify/pre-empt any issues which have the potential to impact on project deliverables.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Test Manager

Bailey Abbott
05.2023 - 06.2023
  • Accepted Permanent role with Bailey Abbott and worked for internal task assignment
  • Attending Scrum call to provide updates on assigned tasks.

UAT Test Coordinator | Test Manager

Bailey Abbott
02.2023 - 04.2023

Client: ASC Pty Ltd, Osborne, Adelaide

  • Transformation Program (Transition of integrated Enterprise Resource Planning (ERP) Solution using IFS)
  • Assigned a role of Test Manager for UAT Testing for Digital Transformation Program in ASC Pty Ltd
  • UAT Test Coordination of E2E and standalone UAT execution with business users and updating execution status meeting and providing report of UAT status
  • Collaborating and coordinating work between different teams
  • Test management of the project’s testing requirements of same within whole solution deliveries: risk management and mitigation, test strategy, test planning, test execution, test reporting and defect/incident management
  • Undertaking the defect management for UAT phase
  • Planning for PVT and PVT report
  • Chairing Daily Stand-up and Defect Triage meetings
  • Continuously improving project delivery from an internal and external perspective including conducting Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews
  • Overseeing Test Progress Monitoring and tracking with quality related procedures and processes
  • Daily report generation for UAT Exit progress and Critical Go Live issue tracking.

Test Lead

SA Power Networks
01.2022 - 02.2023

Project: – TranS4orm – SAP S/4 HANA conversion & implementation (Transition of SAP Business Suite to SAP S/4 HANA)

  • Assigned role of Test Lead for TranS4orm – SAP S/4 HANA implementation for Record to Report Space (R2R) and BPC (Using SAP Analysis for Office) which is related to SAP FI-CO module used in SA Power Networks
  • Attended various workshop/sessions at different phase of Project (Discover, Explore, Realise)
  • Collaborating with SAPN/Vendor SAP Functional Team, business users and SAPN SAP support team to understand “As-Is” process to develop test cases for E2E process that solution meets current SAPN process
  • Develop test cases for Sandbox testing, SIT (E2E process) & UAT for both SAP GUI & Fiori apps
  • Shadow sandbox test case execution by SAPN Functional Team for R2R, so to understand the current process of SAPN
  • Develop Requirement Traceability Matrix to depict the maximum coverage of SAPN current process into new S/4 HANA system (SAP GUI and Fiori)
  • Review deliverable documents prepared as part of this project to provide feedback and to determine testing scope
  • Attending workshops with business units' representatives and Business Analyst to understand the business requirements and analyse business specification documents/user stories, developing test plans, creating test cases, test execution plan and SIT execution
  • Developing/leading a highly skilled and achievement focused team facilitating and attending daily stand-up meetings, weekly project meetings, fortnightly testing team meetings, other meetings
  • Communicating all key project plans, commitment, and changes including requirements, QA plans, schedule, and scope changes to key project stakeholders
  • Oversighting all UAT testing and tracking test progress monitoring with QA processes and via metrics including SAP (Finance)
  • Oversighting all Dress Rehearsal & PVT testing and tracking test progress monitoring with QA processes and via metrics including SAP (Finance)
  • Prepare UAT Scope based on Business process and review it with business leads/users
  • Plan UAT Execution based on business priority process and users’ availability
  • Test Coordination of E2E and standalone UAT execution with business users and updating execution status meeting and providing report of UAT status
  • Conducting risk assessment/risk management and quality assurance throughout the STLC including using defect tracking /bug reporting tools such as HP ALM.

Consultant

Chamonix IT Solutions
07.2021 - 12.2021

Client: Department of Premier and Cabinet

Project: Multiple projectsHome Quarantine/Exemptions, Transport Express, Service Centre App, Enter SA/Safe SA

  • Assigned to multiple projects as Testing Consultant for Manual and automation Testing
  • Perform functional testing for new features delivered as part of Sprint goals along with regression testing
  • Develop automation scripts using tool named Ghost Inspector (Which uses Selenium codes)
  • Executing API Testing using Postman to check the payloads
  • Collaborating with business users, business analysts and developers to ensure that solution meets functional and non-functional business requirements
  • Review requirement specifications or functional specs, or technical design documents to provide feedback and to determine testing requirements
  • Share the testing related documents in Confluence page and JIRA
  • Attending workshops with business units' representatives and Business Analyst to understand the business requirements and analyse business specification documents/user stories, developing test plans, creating test cases, test execution and preparation of Test Plan for each project
  • Developing/leading a highly skilled and achievement focused team facilitating and attending daily stand-up meetings, weekly project meetings, fortnightly testing team meetings, sprint review/planning meetings
  • Communicating all key project plans, commitment, and changes including requirements, QA plans, schedule, and scope changes to key project stakeholders
  • Oversighting all UAT testing and tracking test progress monitoring with QA processes across each project assignment.

Senior Test Analyst/Test Lead

SA Power Networks
05.2020 - 07.2021

Project: Multiple projects – DER, BPC for Finance, Payroll, BCRM

  • Recently assigned to Billing & CRM Project as Test Lead for Analytics and Reporting and Market Interaction (OWN- One Way notification) testing
  • Comparing and executing Data Analysis testing for various system – ADMS, GIS/GTECH, GAMS, CIH and comparing with Source SAP-ISU system
  • Executing API Testing using Postman for Market Interaction (OWN- One Way notification) testing
  • Collaborating with business users, business analysts and developers to ensure that solution meets functional and non-functional business requirements
  • Review requirement specifications or functional specs, or technical design documents to provide feedback and to determine testing requirements
  • Develop Requirement Traceability Matrix
  • Developing and executing UAT test cases and supporting UAT Business users in testing
  • Attending workshops with business units' representatives and Business Analyst to understand the business requirements and analyse business specification documents/user stories, developing test plans, creating test cases, test execution and preparation of Master Test Plan for each project
  • Developing/leading a highly skilled and achievement focused team facilitating and attending daily stand-up meetings, weekly project meetings, fortnightly testing team meetings, sprint review/planning meetings
  • Communicating all key project plans, commitment, and changes including requirements, QA plans, schedule, and scope changes to key project stakeholders
  • Oversighting all UAT testing and tracking test progress monitoring with QA processes and via metrics including SAP (HR, Billing, Vendor Management, Finance)
  • Conducting risk assessment/risk management and quality assurance throughout the STLC including using defect tracking /bug reporting tools such as HP ALM and vendor provided defect tracking tools.

Senior Test Analyst

The University Of Adelaide
12.2019 - 03.2020

Project: Curriculum Mapping | Scope: Implement an integrated curriculum design system to support the University’s educational strategies aimed at the attainment by all students of specified learning outcomes in coursework programs linked to graduate attributes

  • Defining the scope of functional, system and system integration testing within the context of the project or release and actively collaborating with Scrum Master, Test Manager and Vendors across the program to develop and maintain test schedule, attending daily stand-up, project meetings and retrospective
  • Applying the defined test measurements and metrics for the testing team advocating the appropriate level of quality with resolution of critical and high defects and the appropriate level of test focus within the software development life cycle (SDLC)
  • Improving the quality of production releases via strategic risk-driven testing, throughout various testing phases using test/defect managements such as JIRA, Zephyr to identify issues in requirements, design specifications and product documentation
  • Developing/reviewing formal test cases/test scenarios and executing them ensuring User story acceptance criteria is adopted as the key measurement for software testing and defect management
  • Developing automation script using Robot Framework for Python and Selenium for the manual test cases.

Test Manager

People’s Choice Credit Union
04.2019 - 12.2019

Project: Upgrade of core banking system

  • Initially engaged as Test Lead and appointed Test Manager within six months
  • Collaborating with business users, business analysts and developers to ensure that solution meets functional and non-functional business requirements
  • Review requirements, specifications or technical design documents to provide feedback and to determine testing requirements
  • Develop Requirement Traceability Matrix
  • Develop Test Plan, Test Strategy and Defect Management strategy and advocating the appropriate level of quality with resolution of critical and high defects and the appropriate level of test focus within the software development life cycle (SDLC)
  • Reviewing requirements, SOW, user stories, design and architecture documents to provide feedback to the squad/key stakeholders on completeness, correctness, traceability and testability
  • Deploying and managing the testing resources allocated including leading the testing team applying the defined test measurements and metrics; continually assessing the progression/effective of test efforts; and ensuring User story acceptance criteria was adopted as the key measurement for software testing and defect management
  • Conducting risk assessment/risk management and quality assurance throughout the STLC including using defect tracking /bug reporting tools such as HP Quality Centre and vendor provided defect tracking tools.

Test Analyst

SA Power Networks
02.2018 - 04.2019

Project: Multiple Projects – Public Light Billing Phase 2, SAP – GRC – Access Control, Enablon, Chatbot

  • Attending workshops with business units' representatives and Business Analyst to understand the business requirements and analyse business specification documents/user stories, developing test plans, creating test cases, test execution and preparation of Master Test Plan for each project
  • Collaborating with business users, business analysts and developers to ensure that solution meets functional and non-functional business requirements
  • Review requirements, specifications or technical design documents to provide feedback and to determine testing requirements
  • Develop Requirement Traceability Matrix
  • Developing/leading a highly skilled and achievement focused team facilitating and attending daily stand-up meetings, weekly project meetings, fortnightly testing team meetings, sprint review/planning meetings
  • Communicating all key project plans, commitment, and changes including requirements, QA plans, schedule, and scope changes to key project stakeholders
  • Oversighting all UAT testing and tracking test progress monitoring with QA processes and via metrics including SAP (HR, Billing, Vendor Management, Finance) and mobile app testing for incident management and inspections
  • Conducting risk assessment/risk management and quality assurance throughout the STLC including using defect tracking /bug reporting tools such as HP ALM and vendor provided defect tracking tools.

Test Manager

Tech Mahindra Limited
09.2005 - 12.2017

Test Manager 04/2013 – 12/2017

Test Lead / Project Lead 07/2007 – 03/2013

Software Automation Engineer 09/2006 – 06/2007

Technical Associate (On Contract) 09/2005 – 08/2006

Locations - India, UK, Switzerland

  • Key offshore/onsite clients included:
  • British Telecom: 21CN Test Automation Centre, FLOW Support, eCox/BB | Various project tenures in which I led an offshore team of 10 Automation Developers in automating manual regression test suite for both components/modules and E2E test case for OSS – Service Activation and Assurance
  • Swisscom: Siebel CRM Application Testing for Product Model & Configuration, Order Management | 2.6-year project, Product Module (Bern, Switzerland)
  • SEBI – SEBI Digital Transformation Project – Test Manager for Testing activities and Auditing process
  • Core Activities in diverse projects included:
  • Managing end-to-end testing and quality control on multiple product delivery programmes including guiding both internal and external stakeholders through the QA and testing processes
  • Provisioning of Quality Control process and criteria within the SDLC
  • Maintained bug reporting system for all logged faults, delegating issues to development personnel for remediation
  • Analysing business specification documents, developing test plans, defining test cases, developing and automating test scripts
  • Programme and Project Test Management responsibilities in the areas of Strategy, Planning, Scripting, Resources, Execution and Reporting
  • Creating/implementing successfully test policies/strategies for projects, as well as Testing Processes and Practices, for continuous process improvement
  • Facilitating collaboration within the Managed Services team and across geographies
  • Communicating all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes to key stakeholders
  • Producing project definitions to include validated functional requirements, scope, roles, responsibilities, budgets, timescales and resources
  • Collaborating and coordinating work between different teams at multiple geographic locations
  • Test management of the project’s testing requirements of same within whole solution deliveries: risk management and mitigation, test strategy, test planning, test execution, test reporting and defect/incident management
  • Undertaking the test management of the systems Integration testing of the solution components and managing the UAT on behalf of, and working with, the stakeholders
  • Active in the testing, change and release Management areas, responsible for Test Requirements assessment and submission of estimates
  • Continuously improving project delivery from an internal and external perspective including conducting Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews
  • Overseeing Test Progress Monitoring and tracking with quality related procedures and processes
  • Efforts calculations using Metrics
  • Conducting risk assessment/risk management and quality assurance throughout the STLC including using defect tracking /bug reporting tools such as HP Quality Centre and vendor provided defect tracking tools
  • Achievements:
  • 10 Years of Long Service with Tech Mahindra in September 2016
  • Bravo Award post to 2 months of Joining in SEBI Project in August 2016
  • Best Team Award for Swisscom Project in February 2015
  • Promoted as

Software Tester

Omnitech InfoSolutions Ltd
12.2004 - 08.2005
  • Project: MSRTC (State Government Transport, , India Onsite Transition Program, Budget $14m, Team size - 25
  • Participating in preliminary discussions of the project scope with the development Testing team and with clients to analyse User requirements and interacting with developers regarding the business logic flow
  • Conducting integration testing for the new release of the build and performing Black Box Testing, Sanity Testing, Functionality testing, Retesting, Regression Testing
  • Providing customer support for Users using the PIS Software
  • Preparing Test Cases for each transaction and reviewing the same written by other team members
  • Testing the tables by executing the SQL Queries and making database changes using PL/SQL Developer
  • Taking backup of the Database on the Tape using Unix commands
  • Achievements:
  • Awarded with the Performance Award on 12th March 2005.

Software Tester | QA Lead

M & R Consultants Corporation, MRCC
09.2003 - 09.2004
  • Project: Houghton Mifflin Harcourt, Onsite Transition Program, Budget $14m, Team size - 25
  • Similar activities to previous position and included leading the team in the manual testing of ASF (Applet Support Framework) project (Course Content having Java Applets, Video Clips, Flash Modules) on different browsers & platforms (Windows & Mac OS X) and planning Resources and Process to be implemented
  • Achievements

Education

International Executive MBA -

University of Virginia
2014

Bachelor of Engineering - Electronics

University of Mumbai
India
2003

Skills

  • Requirements Analysis
  • Test Scoping Strategy
  • UAT Test Management
  • Progressive Testing
  • Test Data and Artefacts
  • Software Project Management
  • Regression Testing
  • Test Automation
  • Business Requirements Analysis
  • Exploratory Testing
  • Mobile Testing
  • Stakeholder Management
  • Functional & GUI Testing
  • Agile Waterfall Scrum
  • Vendor Management
  • Quality Assurance
  • Software Development

Certification

  • Tricentis qTest Specialist Level 1 , Tricentis - 2020
  • Tricentis Automation Specialist Level 2 , Tricentis - 2020
  • Tricentis Automation Specialist Level 1 , Tricentis - 2020
  • PRINCE2® Practitioner , AXELOS Global Best Practice - 2017
  • Lean Six Sigma Green Belt , TUV SUD South Asia - 2017
  • ISTQB Advanced Level – Test Manager, [ISTQB] - 2015
  • ISTQB Foundation Level , ISTQB - 2009

Timeline

Test Manager

Bailey Abbott
05.2023 - 06.2023

UAT Test Coordinator | Test Manager

Bailey Abbott
02.2023 - 04.2023

Test Lead

SA Power Networks
01.2022 - 02.2023

Consultant

Chamonix IT Solutions
07.2021 - 12.2021

Senior Test Analyst/Test Lead

SA Power Networks
05.2020 - 07.2021

Senior Test Analyst

The University Of Adelaide
12.2019 - 03.2020

Test Manager

People’s Choice Credit Union
04.2019 - 12.2019

Test Analyst

SA Power Networks
02.2018 - 04.2019

Test Manager

Tech Mahindra Limited
09.2005 - 12.2017

Software Tester

Omnitech InfoSolutions Ltd
12.2004 - 08.2005

Software Tester | QA Lead

M & R Consultants Corporation, MRCC
09.2003 - 09.2004

International Executive MBA -

University of Virginia

Bachelor of Engineering - Electronics

University of Mumbai
Mitesh DANAKTest Manager