Abdul Alim
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
2
2
years of professional experience
Work History
Service Assistant
Woonona Fruit Basket And Deli
08.2023 - 09.2023
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Contributed to a positive work environment by actively participating in team meetings and trainings.
- Rotating fruit and fresh produces and unload from trucks
- Organize customer orders and make sure customer get the best products and packaging
Retail Assistant
Astorion Cloth Store
05.2022 - 06.2023
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
Customer Service Cashier
Unique Solution Mobile Shop
03.2022 - 06.2023
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
Education
Bachelor of Social Science - Social Sciences
National University
Dhaka, Bangladesh12.2023
Skills
- Complaint Handling
- Multitasking competence
- Time management capabilities
- Order Processing
- Customer Assistance
- Payment Processing
- Complex Problem-Solving
- Flexible schedule availability
- Decision-making abilities
- Patience and empathy
Languages
Bengali
Native or Bilingual
English
Full Professional
Timeline
Service Assistant
Woonona Fruit Basket And Deli
08.2023 - 09.2023
Retail Assistant
Astorion Cloth Store
05.2022 - 06.2023
Customer Service Cashier
Unique Solution Mobile Shop
03.2022 - 06.2023
Bachelor of Social Science - Social Sciences
National University
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