Mithran J Jayakumar
Alkimos,WA
Overview
15
15
years of professional experience
Work History
Medical Imaging Assistant
Royal Perth Hospital
11.2021 - Current
- Complied with corporate regulations, policies and procedures to maximize safety, security and overall trust in organization and employees.
- Continuously updated professional knowledge through participation in educational workshops and conferences related to radiology technology advancements.
- Safely and efficiently transporting, sliding or moving patients onto scanning machines from beds and stretchers utilizing the appropriate equipment and procedures.
- Liaising with patients, carers, colleagues, medical, nursing, allied health, support staff and external agencies (i.e Prison security and private support workers) to provide care and transport of patients to and from scans.
- Stocking, cleaning and maintenance of associated imaging, Interventional Theatre and transport equipment.
- Deescalating behavioral situations with patients using high level interpersonal communicating skills.
- Adhering to the importance of patient welfare, confidentiality, safety and privacy in accordance to the National Safety and Quality Health Service Standards.
- Managed patient scheduling for radiology exams in collaboration with other healthcare professionals.
Client Services Officer
Department of Communities Housing
01.2020 - 10.2021
- Maintained confidentiality of all resident records in accordance with privacy regulations.
- Demonstrated ability to communicate effectively due to well-developed written, verbal, listening skills and ability to practice cultural awareness.
- Reviewed applications for special accommodations requests based on medical or accessibility needs.
- Commitment to source and record information by utilizing a range of software applications like Habitat, Objective Navigator, HPE Content Manager and MS Office, with the ability to train/assist other staff members on the systems.
- Assisted residents with maintenance requests and work order submissions and collaborated with facilities management team to ensure timely completion of repairs and improvements.
- Trained new employees on departmental protocols, customer service techniques, and conflict resolution strategies.
Hospital Service Assistant
Sir Charles Gairdner Hospital
06.2018 - 01.2020
- Liaise with nursing staff as to condition of patients.
- Assist with high needs patients to ensure they receive appropriate care.
- Assist with patient lifting, utilizing appropriate equipment.
- Assist to move patients using appropriate lifting tools and procedure.
- Restocking store rooms on the wards where required.
- Appropriate collection and disposal of soiled linen and medical waste.
- Check & maintain Oxygen supplies and storeroom daily.
- Transport patients between wards or to exit the hospital when required.
- Assist nurses to care for and prepare deceased patients for the mortuary.
- Attend to any other duties as requested by Line Supervisor.
Customer Service Assistant
Caltex Stores
Malaga, WA
09.2017 - 08.2018
- Working as a team to meet sales targets and KPI's.
- Escalated problematic or complex issues to management.
- Monitored inventory levels to ensure adequate product availability while arranging product deliveries and tracking orders.
- Kept management informed of customer service activities with regular reports, log updates and spreadsheet tracking.
- Training/supervising new staff.
- Leveraged product and service knowledge to deliver high-quality customer service.
Records Clerk
Royal Perth Hospital
08.2016 - 06.2017
- Locate, retrieve and prioritize distribution of health records.
- Training new staff in the client service officer role.
- Use TOPAS and MeRITS computer systems to maintain accurate record of status and location of health records.
- Coordinated storage, archiving, and disposal of records according to policy and legal requirements.
- Responded to internal and external requests for information, providing timely and accurate data required for outpatient clinics, emergency attendance, audit/research and authorized requests.
- Liaise with Hospital staff, other health services and members of the public requiring information via telephone, fax and Department reception window.
General Hand/Labourer
Hafele Australia Pty Ltd
Malaga, WA
04.2015 - 07.2015
- Moved freight and stock to and from storage and production areas, loading docks and delivery vehicles.
- Process all relevant postings and transactions such as goods receipts, goods issues and general stock transfers.
- Conducted inventory counts to ensure accuracy and accountability utilizing warehouse management systems to track incoming and outgoing shipments.
- Met promised delivery times using excellent sorting skills and strong attention to detail.
- Maintained forklift equipment to ensure operational efficiency and safety compliance.
- Unloaded incoming shipments and staged products for sorting, storage and further handling.
General hand/Labourer
Toll Group
Midland, WA
03.2014 - 01.2015
- Set up, calibrated, and adjusted production equipment to desired speed and material flow.
- Customized metal parts according to specific project requirements.
- Complied with corporate regulations, policies and procedures to maximize safety, security and overall trust in organization and employees.
- Measured and marked dimensions on metal sheets for cutting, drilling, or welding.
- Finish products by cleaning, polishing, filing or bathing them in acid solutions, or by applying protective or decorative coatings before packaging for transport.
Senior Crew Member
McDonalds
Midvale, WA
08.2012 - 03.2014
- Controlled infection and contamination risk factors with consistent enforcement of cleaning and sanitation procedures to new staff.
- Evaluated efficiency of current kitchen workflows to optimize productivity.
- Maintained inventory levels and ordered supplies.
- Improved team knowledge and abilities by training each in proper procedures and standards.
- Met strict quality standards, continuously monitoring food handling and safety.
Patient Support Services
Royal Perth Hospital
02.2011 - 08.2011
- Assist nursing staff with patient care activities as directed by a Registered Nurse.
- Maintained clean, well-stocked patient rooms with regular attention to trash, linens and bathrooms.
- Helped patients navigate hospital by providing directions or escorting them.
- Demonstrate knowledge and competency in back safe and correct lifting techniques using appropriate lifting aids and equipment.
- Delivery and collection of all urgent specimens, pharmacy supplies, documentation and clinical equipment to appropriate departments and laboratory receptions.
- Assisted with transfers and ambulation of patients using appropriate techniques for injury prevention.
Timeline
Medical Imaging Assistant
Royal Perth Hospital
11.2021 - Current
Client Services Officer
Department of Communities Housing
01.2020 - 10.2021
Hospital Service Assistant
Sir Charles Gairdner Hospital
06.2018 - 01.2020
Customer Service Assistant
Caltex Stores
09.2017 - 08.2018
Records Clerk
Royal Perth Hospital
08.2016 - 06.2017
General Hand/Labourer
Hafele Australia Pty Ltd
04.2015 - 07.2015
General hand/Labourer
Toll Group
03.2014 - 01.2015
Senior Crew Member
McDonalds
08.2012 - 03.2014
Patient Support Services
Royal Perth Hospital
02.2011 - 08.2011