Miya McDougal
1/48 Station St, Burwood,VIC
Summary
I have recently finished school looking to extend my knowledge on new pathways. I'm organized, dependable, able to manage multiple priorities with a positive attitude and always willing to take on added responsibilities to meet team goals. I am looking to gain experience, knowledge and communication skills with your business.
I'm currently in the process of moving to the city and want to widen my expertise with new experiences and workplaces.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Bartender
The American Hotel
11.2023 - Current
- Counting tills.
- Working during large events and busy weekends.
- Training new staff on bar procedures, cocktail recipes, and customer service standards.
- Efficiently opened and closed the bar ensuring everything was prepared correctly for each shift.
- Making cocktails confidently .
- Maintaining food orders and accuracy through communication with kitchen staff.
- Promptly greeting customers when arriving in the venue.
Retail Worker
Cotton On Mega
03.2024 - Current
- Greeting customers, helping locate items, and suggesting suitable options.
- Refilling stock, labelling items, and arranging according to size or colour.
- Demonstrating strong communication skills with employees and assisting customers with questions or concerns.
- Maintaining a clean and organized sales floor.
- Using POS system to process sales, returns, online orders, and gift card activations.
- Resolving customer issues promptly and professionally.
Bakery Worker
Moama Bakery
03.2023 - 04.2024
- Demonstrated strong multitasking skills
- Served food and drinks promptly with focused attention to customer needs.
- Placing and packing orders
- Friendly and efficient first point of contact for customers
- Obtaining my barista license
Pharmacy Assistant
Amcal Pharmacy
03.2023 - 01.2024
- Answered phones and provided information about order status, store hours and pharmacy procedures.
- Demonstrated professionalism and preserving confidentiality at all times.
- Received incoming supplies and putting everything in correct locations.
- Assisted pharmacy staff with preparing medications and filling orders.
- Trained new pharmacy assistants, sharing best practices for medication dispensing and customer service.
Education
Secondary School -
St Josephs College
Echuca, VIC06.2024
Secondary School -
Rochester Secondary College
Rochester, VIC02.2021
Skills
- Customer service
- Reliability and punctuality
- Store Cleaning
- Cash Handling
- Handling stock
- POS Systems
- Strong communication skills
- Answering phone calls
- Team leadership
- Store opening and closing
Certification
- First Aid and CPR Certificate
- RSA
- Barista Certificate
- Food safety training
- NSW Drivers license
Timeline
Retail Worker
Cotton On Mega
03.2024 - Current
Bartender
The American Hotel
11.2023 - Current
Bakery Worker
Moama Bakery
03.2023 - 04.2024
Pharmacy Assistant
Amcal Pharmacy
03.2023 - 01.2024
Secondary School -
St Josephs College
Secondary School -
Rochester Secondary College
- First Aid and CPR Certificate
- RSA
- Barista Certificate
- Food safety training
- NSW Drivers license
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