Miya Rimando
Hoppers Crossing,VIC
Summary
Proactive and dedicated university student with strong values and interpersonal skills. Good natured and easy to work with both independently and in a team. Seeking to use highly regarded skills in providing exceptional customer service with a passion for continuous learning and further developing customer service experience in the retail industry.
Overview
1
1
year of professional experience
Work History
Nursing Student
RMIT CITY CAMPUS
MELBOURNE, VIC
02.2023 - Current
- Observed changes in patient conditions and reported any concerns to supervising nurse or physician.
- Monitored vital signs such as blood pressure, temperature, pulse rate, respiration rate., according to established protocols.
- Conducted basic physical exams such as measuring height, weight, BMI and recording results in patient charts.
- Supported patients with basic functions of eating and walking.
- Measured and recorded blood pressure, temperature and respirations.
- Promoted open communication and honored patient rights and confidentiality.
- Partnered with registered nurses to perform specified patient care activities.
- Responded to patient needs and special requests.
- Noted changes in patient condition by notifying and assisting nurses in handling patient care needs.
- Employed knowledge of sanitation and infection control to optimize customer care and services.
- Lifted, ambulated and fed patients to deliver optimal care services.
Production Line Runner
Hilton Foods
Truganina, VIC
12.2022 - Current
- Maintained accurate records of product inventory levels, production output and waste quantities.
- Monitored temperatures throughout the process to ensure food safety regulations were followed.
- Labeled finished products correctly with expiration dates prior to packing them into boxes for shipment.
- Packaged final product items into trays or containers based on size, weight and type specifications.
- Recorded details such as lot numbers, weights, temperatures and other data points at specified intervals throughout the production cycle.
- Trained new employees on proper use of machines, safety procedures and quality control techniques.
WAITRESS
MAMAMEE
WERRIBEE
01.2021
- Practiced proper food and beverage handling techniques in accordance with company policy and regulations
- Reviewed customer standard and customised orders for accuracy to ensure they were prepared as requested
- Invited customers into the restaurant in a friendly manner and seated them at appropriate tables
- Paid close attention to dietary and allergic restrictions and maintained cleanliness and hygiene practices throughout every shift
- Informed customers of offers and up-sell opportunities
- Operated POS terminals to input customer orders, swipe payment cards and enter cash amounts received
- Performed general cleaning procedures at the end of every shift
- Handled customer queries about the menu and make recommendations when appropriate or requested.
TEAM MEMBER
KMART
WERIBEE
01.2021
- Provide customer with exemplary service, handling customer queries professionally
- Safely stored excess stock in the storeroom until its required on the shop floor
- Provide a good customer service to customers
- Answered customers' questions and addressed problems and complaints in person and via phone
- Built customer confidence by actively listening to their concerns and giving appropriate feedback
- Educated customers on product and service offerings
- Performed a safety and clean workplace.
TEAM MEMBER
COLES
WERRIBEE
01.2019
- Manage stocks and merchandising according to store merchandising layouts
- Competently operate Telxon- hand held electronic device for keying stock counts and re-ordering stock
- Substituted other team members to keep team workflow at efficient level
- Provide customer with exemplary service, handling customer queries professionally
- Performed general cleaning maintenance
- Safely stored excess stock in the storeroom until its required on the shop floor.
Education
Cert III - General Education For Adults
The Gordon
Geelong, VIC07-2022
High School Diploma -
Wyndham Central College
Werribee, VIC10-2021
Diploma of Nursing - Nursing
RMIT CITY CAMPUS
Melbourne, VICSkills
- Team player and can work well with people of diverse culture & background
- Excellent communication both written & verbal
- Ability to work under pressure in a fast-paced environment whilst achieving high quality of work
- Follows procedures accurately according to health and safety regulations
- Patient Monitoring
- ADL Assistance
- Patient Feeding
- Vital Signs Monitoring
- Basic Nursing Care
- Vitals Monitoring
Education Achievements
- General Education for adults Bridging into Nursing Course, Geelong, VIC, 2022
- Year 12 VCE, Melbourne, VIC, 2021
- Level 1 of Barista Training, VIC, 2019
- Illuminate Next Gen Challenge, Werribee, VIC, 2019
- Headspace Werribee Global Ambassadors, Werribee, VIC, 2018
- Western English Language School, Wyndham Central College campus Werribee, VIC, 2017
References
To be provided upon request
Timeline
Nursing Student
RMIT CITY CAMPUS
02.2023 - Current
Production Line Runner
Hilton Foods
12.2022 - Current
WAITRESS
MAMAMEE
01.2021
TEAM MEMBER
KMART
01.2021
TEAM MEMBER
COLES
01.2019
Cert III - General Education For Adults
The Gordon
High School Diploma -
Wyndham Central College
Diploma of Nursing - Nursing
RMIT CITY CAMPUS
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