Summary
Overview
Work History
Education
Skills
Timeline
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Miyeon Jeon

Miyeon Jeon

Auckland ,CBD

Summary

I am a highly motivated and results-driven individual with diverse experience in customer service, sales, and retail environments. Currently seeking a full-time position starting in February 2025, I am eager to apply my expertise in customer service and sales to a new opportunity, where I can continue to grow professionally while contributing to business success and fostering meaningful relationships with customers as well as colleagues.

Overview

6
6
years of professional experience

Work History

Store Host

MECCA Brands
04.2024 - Current
  • Served customers with warmth and professionalism, creating an inviting atmosphere to enhance satisfaction and encourage repeat visits.
  • Successfully completed comprehensive training in MECCA’s core sales categories—fragrance, makeup, skincare, and hair—while continuously expanding knowledge of new brands and product offerings.
  • Collaborated with colleagues to meet and exceed monthly sales targets, contributing to a productive and cohesive team environment.
  • Aligned myself with MECCA’s core values and mission to "help our community look, feel, and be their best”.
  • Maintained a clean, organized, and visually appealing store environment, enhancing the overall shopping experience and brand presentation.

Sales Representative

Hype DC
08.2022 - 11.2023
  • Completed comprehensive training in product specifications, sales techniques, and sales incentives, enabling exceptional customer service and effective upselling and cross-selling to drive revenue growth.
  • Achieved the highest conversion rate among all part-time employees in Hype DC stores across New Zealand in 2023, demonstrating consistent sales performance and customer engagement.
  • Maintained a high-quality in-store environment through excellence in visual merchandising, accurate stocktakes, and maintaining cleanliness to enhance the shopping experience.
  • Thrived in a collaborative team environment, fostering valuable skills, meeting sales targets, and reinforcing a commitment to professional growth.

FOH Staff Member

Ozone Coffee
12.2021 - 03.2022
  • Worked diligently to deliver exceptional customer service, driving repeat business and contributing to positive customer feedback and online reviews.
  • Developed strong teamwork skills by collaborating with restaurant staff to achieve shared goals in a fast-paced, high-expectation environment.
  • Effectively managed time during peak hours to ensure prompt and attentive service for all guests.
  • Maintained a clean, organized, and welcoming dining environment to enhance the overall customer experience.
  • Managed store opening and closing duties with efficiency and attention to detail.

FOH Staff Member

Pasqua Cafe
07.2021 - 12.2021
  • Promoted a welcoming atmosphere through friendly interactions with both regular patrons and first-time visitors alike.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained a clean and organized café environment, adhering to health and safety regulations.

Retail Assistant

New World Supermarket
04.2019 - 01.2020
  • Remained calm and efficient in a fast-paced environment, managing multiple tasks effectively.
  • Developed resilience by adapting to the diverse demands across two departments (deli and checkout).
  • Effectively managed challenging customer interactions and resolved complaints to ensure customer satisfaction.
  • Demonstrated perseverance in a mentally and physically demanding role, consistently maintaining high performance.
  • Delivered prompt and professional service, ensuring customer needs were met with efficiency and attention to detail.

Education

Bachelor of Commerce - Marketing And International Business

University of Auckland
Auckland, NZ
07-2025

New Zealand Diploma in Christian Studies -

Carey Baptist College
Auckland, NZ
08-2021

NCEA Level 3

Kavanagh College
Dunedin, NZ
12-2020

NCEA Level 1 & 2 | Merit Endorsement

St Hilda's Collegiate School
Dunedin, NZ
12-2019

Skills

  • Bilingual - Fluent in English and Korean: Provide tailored service to a broader customer base
  • Customer Service Expertise: Delivering exceptional service to meet and exceed customer expectations
  • Product Knowledge: Quick to learn and effectively communicate the unique features of products
  • Engaging with Diverse Customers: Experienced in adapting to the needs and preferences of a wide range of clientele
  • Relationship Building: Fostering strong, lasting connections with customers to drive loyalty
  • Upselling Strategies: Skilled at maximizing sales opportunities while maintaining a personalized approach
  • Goal-Oriented: Ability to meet and exceed sales targets
  • Visual Merchandising: Ability to present products attractively to enhance the shopping experience
  • Confident Communication Skills: Effectively identify and address customer needs with professionalism
  • Resilience and Positive Attitude: Thrive in fast-paced, high-pressure environments with a focus on excellence
  • Teamwork: Collaborate effectively with colleagues to ensure a seamless customer experience

Timeline

Store Host

MECCA Brands
04.2024 - Current

Sales Representative

Hype DC
08.2022 - 11.2023

FOH Staff Member

Ozone Coffee
12.2021 - 03.2022

FOH Staff Member

Pasqua Cafe
07.2021 - 12.2021

Retail Assistant

New World Supermarket
04.2019 - 01.2020

Bachelor of Commerce - Marketing And International Business

University of Auckland

New Zealand Diploma in Christian Studies -

Carey Baptist College

NCEA Level 3

Kavanagh College

NCEA Level 1 & 2 | Merit Endorsement

St Hilda's Collegiate School

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Miyeon Jeon