Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Matsui Mizuki

Brisbane,QLD

Summary

Proven expertise in customer service and cash handling, honed across roles from Oriental Land Company to PRONTO Corporation. Excelled in enhancing guest experiences and maintaining high cleanliness standards, demonstrating strong multitasking and team collaboration. Achieved significant improvements in guest satisfaction and operational efficiency.

Overview

4
4
years of professional experience

Work History

Cast Member

Oriental Land Company
03.2023 - 06.2024

I worked at Volcania Restaurant in Tokyo Disney Sea first, then Idid plating, taking orders, accounting, closing, and so on.

Finally, I passed the internal selection and moved to The SnugglyDuckling at a new area.


  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.

Waitress

Horimoto-Shoji Company
10.2022 - Current

I worked in both lunch time and dinner time. This restaurant is a
Japanese izakaya styled so I served cuisines and made some
cocktails. I also did opening operation here.

This restaurant located Ikebukuro, where many office worker work at, so it was so busy especially in lunch time.


  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Waitress

Kaminarimon Tagawa
09.2021 - Current

This restaurant is Japanese soba restaurant located in Asakusa, which
is the one of the busiest tourist spots in Japan, and famous for its traditional atmosphere.

I served for many tourist in English. This restaurant was also busy in the lunch time especially in New Year but i could handle it!

  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Boosted brand awareness by creating engaging content and leveraging social media platforms.

Barista

PRONTO Corporation
03.2021 - 09.2023

Here is the famous chain cafe in Japan, and I brew coffee, tea, seasonal drinks and sometimes latte. I's been a while, but I did latte
art little bit. (I could make heart in a latte ) I did kitchenhand jobs sometimes also, then I made some kinds of pasta. Salad, and many appetizer for dinnertime.

  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Handled cash transactions accurately, maintaining accountability for daily register balances.

Nakai Waitress

Mukouzima SENSUI/ Ryoutei Kiyoshi
02.2020 - Current

This is a luxury restaurant near Tokyo-Sky Tree, then I worked as a Nakai仲居,Japanese waitress with my friend who is a Maiko-san,
which is apprentice geisha. Working for Japanese culture was great experience for me.

Education

No Degree - Political Science And Government

Gakushuin University
Tokyo, Japan
03.2026

High School Diploma -

Urawa Nishi High School
Saitama, Japan
03.2021

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Cleanliness
  • Order Taking
  • Cash Handling
  • Safe Food Handling
  • Hospitality service expertise
  • Menu Recommendations
  • Table Setting

Languages

Japanese
Native or Bilingual
English
Limited Working
Chinese (Mandarin)
Elementary

Timeline

Cast Member

Oriental Land Company
03.2023 - 06.2024

Waitress

Horimoto-Shoji Company
10.2022 - Current

Waitress

Kaminarimon Tagawa
09.2021 - Current

Barista

PRONTO Corporation
03.2021 - 09.2023

Nakai Waitress

Mukouzima SENSUI/ Ryoutei Kiyoshi
02.2020 - Current

No Degree - Political Science And Government

Gakushuin University

High School Diploma -

Urawa Nishi High School
Matsui Mizuki