Summary
Overview
Work History
Education
Skills
Timeline
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Shyla Mumu

Ropes Crossing,NSW

Summary

Hardworking and committed individual dedicated to driving high sales in both slow and busy shifts with the self awareness to take on feedback an expand her knowledge in any career path she strives towards. Organised and patient employee, polished in handling customer complaints and replenishing stock/inventory. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

4
4
years of professional experience

Work History

Sales Associate

Footlocker
Mt Druitt, NSW
07.2023 - Current
  • Conducted inventories on a regular basis to track stock levels.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Organized stockroom shelves according to size, color or style.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Store Team Member

coles
Nepean, NSW
03.2022 - 03.2023
  • Organized and maintained store displays.
  • Performed inventory control activities such as counting merchandise, reconciling discrepancies between physical counts and computer records.
  • Maintained cleanliness of the store, including floors, shelves, counters and restrooms.
  • Utilized upselling techniques to increase customer satisfaction and revenue.

Crew Member

Mcdonalds
Werrington, NSW
03.2021 - 10.2021
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Resolved customer complaints in a professional manner.

Education

High School Diploma -

Colyton High School
Colyton
09-2024

Associate Degree in Nursing - Nursing

University of Western Sydney
Nirimbra, NSW

Skills

  • Time management
  • Team collaboration
  • Problem solving
  • Reliable and punctual
  • Inventory tracking
  • Promotional support
  • Sales development
  • Friendly and outgoing
  • Merchandise display
  • Shipment processing

Timeline

Sales Associate

Footlocker
07.2023 - Current

Store Team Member

coles
03.2022 - 03.2023

Crew Member

Mcdonalds
03.2021 - 10.2021

High School Diploma -

Colyton High School

Associate Degree in Nursing - Nursing

University of Western Sydney

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Shyla Mumu