Summary
Overview
Work History
Education
Skills
Languages
Certification
Custom
References
Timeline
Generic

Moaaz Assal

Bankstown,Australia

Summary

Energetic Junior Retail Assistant known for high productivity and efficient task completion. Possess specialized skills in customer service, inventory management, and sales floor organization. Excel in communication, teamwork, and adaptability, ensuring seamless operations and positive customer experiences. Skilled in several languages, enhancing ability to connect and collaborate with a wide range of customers

Overview

2
2
years of professional experience
1
1
Certification

Work History

Junior Retail Assistant

Big fresh
Bankstown, Australia
07.2024 - 11.2024
  • Assisted customers with product selection, answered queries and provided advice.
  • Greeted customers upon entry to the store and provided a positive shopping experience.
  • Provided excellent customer service by attending to customer needs in a timely manner.
  • Handled customer inquiries, complaints, and returns efficiently.
  • Restocked shelves with new merchandise when required.
  • Performed regular inventory checks to ensure accurate stock control.

Customer Service Cashier

Hungry Jacks Christies
Bankstown, NSW
09.2022 - 07.2023
  • Assisted large volume of customers daily, maintaining positive demeanor and focus on satisfaction.
  • Responded to customer inquiries via calls and emails regarding products and services.
  • Guided call-in customers through questions and orders to enhance service experience.
  • Communicated account services, statements, and balances effectively to clients.
  • Worked effectively in team environments to make the workplace more productive.

Football/Youth Soccer Referee

Canterbury Referee Association
Canterbury, Australia
12.2022 - 06.2023
  • Trained and evaluated new referees to impart understanding of rules, regulations and standards.
  • Promoted good sportsmanship among players.
  • Stayed physically fit to keep up with pace of games.
  • Navigated difficult situations using effective communication and explanation of game rules.
  • Enforced rules and regulations during games to facilitate safe and fair play.
  • Coordinated with other referees to execute smooth and consistent games.

Education

High School Diploma -

Birrong Boys High School
Birrong
09-2026

Skills

  • Time management
  • Team collaboration
  • Quick learner
  • Creative problem solving
  • Multitasking ability
  • Conflict resolution
  • Impartial judgment
  • Always helping others

Languages

English
Native/ Bilingual
Arabic
Professional

Certification

I hold a White Card certification for construction work in Australia, this certifies my understanding of workplace health and safety on construction sites.

Custom

I am a motivated and enthusiastic high school student in my final year, with a strong interest in retail and customer service I have hands-on experience in retail, having worked for several months, where I developed skills in sales, stock handling, and assisting customers I’m passionate about sports, which has taught me the value of teamwork, discipline, and commitment, qualities I bring into the workplace I’m reliable, quick to learn, and always eager to take on new challenges. I hold a valid White Card and am confident in fast-paced environments, my goal is to grow within the retail industry and provide excellent service while gaining valuable professional experience

References

References available upon request.

Timeline

Junior Retail Assistant

Big fresh
07.2024 - 11.2024

Football/Youth Soccer Referee

Canterbury Referee Association
12.2022 - 06.2023

Customer Service Cashier

Hungry Jacks Christies
09.2022 - 07.2023

High School Diploma -

Birrong Boys High School
Moaaz Assal