Moayed kamali
Summary
Adept at leveraging flexibility and strong navigation skills, I significantly enhanced customer satisfaction at Uber Eats by ensuring timely, safe, and efficient service. Recognized for exceptional punctuality and vehicle maintenance, my proactive approach and situational awareness have consistently improved operational efficiency and client trust across roles.
Diligent professional seeking to leverage extensive experience in transportation and customer service. Demonstrated ability to ensure rider satisfaction through efficient route planning and courteous interaction. Proven skills in problem-solving and adapting to dynamic driving conditions.
Overview
7
7
years of professional experience
Work History
Factory Hand
Sumabrite
Melbourne, VIC
04.2018 - 12.2024
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Carefully packaged finished products and prepared for shipment.
- Accomplished multiple tasks within established timeframes.
- Improved marketing to attract new customers and promote business.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Receptionist
Dandenong Super Clinic
Dandenong, VIC
07.2022 - 01.2024
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Food Waiter
Kebab Shop
Melbourne, VIC
07.2019 - 03.2020
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Participated in team meetings, providing feedback on service improvements and sharing best practices with colleagues.
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Consistently received positive feedback from customers regarding both food quality and level of service provided.
- Fostered a welcoming environment for all guests through attentive service, anticipating needs before they arise.
Uber Partner
Uber Eats
Melbourne, VIC
09.2020 - Current
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
- Utilized technology effectively for managing ride requests, payments, and tracking trip progress.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Provided safe transportation for passengers, adhering to traffic laws and regulations.
- Increased efficiency with effective route planning and GPS navigation usage.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
Education
Doctor of Physiotherapy - DPT Physiotherapy
Monash University
Clayton, VIC02-2027
Bachelor of Science - Physiology
Monash University
Clayton, VIC05-2024
Skills
- Team leadership
- Decision-making
- Organization skills
- Community engagement
- Flexibility
- Situational awareness
- Time management
- Emergency response
- Customer service
- Service quality
- Creative solutions
- Innovative thinking
Languages
Persian
Native or Bilingual
English
Native or Bilingual
Turkish
Full Professional
Timeline
Receptionist
Dandenong Super Clinic
07.2022 - 01.2024
Uber Partner
Uber Eats
09.2020 - Current
Food Waiter
Kebab Shop
07.2019 - 03.2020
Factory Hand
Sumabrite
04.2018 - 12.2024
Doctor of Physiotherapy - DPT Physiotherapy
Monash University
Bachelor of Science - Physiology
Monash University