Mobasher Joarder

• Trained cafe employees to consistently exceed customers' expectations and provide superior service.
• Handled business administration functions such as payroll, cash register counting, and supply ordering.
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
• Grew cafe sales by effectively marketing business and improving customer relations strategies.
• Secured daily cash by verifying totals and making nightly deposits.
• Introduced new menu items to add variety and selections and meet customer preferences.
• Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
• Forecasted demand and scheduled employees effectively to handle coverage needs.
• Oversaw calendar to manage staff schedule and organize shifts for adequate coverage.

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.
• Passionate about learning and committed to continual improvement.
• Proved successful working within tight deadlines and a fast-paced environment.

Worked at 7-Eleven, followed 7 eleven guided ways to operate the fuel store. it was a newly built store and we had to guide customers to all the things to try and promote what 7 eleven is about. At time 7 eleven took lots of new items in the store like $1 coffee Krispy kreme doughnuts etc.

during my time there as part-time manager sales grew every week by 20 percent, and reduce the workforce by 20 percent. Stocking the stuff local customers need. make sure not to run out of any regular items.

• Arrived on time to customer appointments.
• Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
• Upheld high standards of cleanliness, sanitation, and service.
• Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
• Calculated rides costs, received money, and returned change.
• Provided mobility to assistance to disabled passengers.
• Minimized mechanical issues by adhering to vehicle maintenance schedule.
• Checked in with dispatch to determine schedule and planned pickups.
• Drove safely and obeyed traffic laws to avoid accidents and injuries.
• Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.

• Started as Truck driver 10 tons to 15 tons trucks
• Coordinated driver dispatch to accomplish daily delivery requirements.
• Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols, and guidelines.
• Met safety and regulatory standards for full operational compliance.
• Led shipment scheduling and routing with carriers, enabling reliable customer updates.
• Improved workflow and productivity by implementing upgraded processes.
• Analyzed transportation data to identify improvement opportunities.
• Tracked shipments from dispatch through delivery to verify timely arrival.
• If needed drove track to pick up and deliver local and interstate.