Summary
Overview
Work History
Education
Skills
Locations
Personal Information
References
Timeline
Generic

Mobina Bahrain

Sydney

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Sales Account Coordinator

PARISI Bathware
04.2023 - Current
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Helped customers in determining design and layout of sold and spec ads.
  • Negotiated contracts with clients, securing favorable terms that contributed to increased profitability.
  • Developed tailored sales presentations for prospective clients, resulting in new account acquisitions.
  • Attended industry conferences and networking events to expand professional connections and stay informed about emerging trends.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Excellent communication skills, both verbal and written.
  • Resolved problems, improved operations and provided exceptional service.

SALES REPRESENTATIVES

HARVEY NORMAN
02.2022 - 04.2023
  • Educating prospects on products through calls and emails
  • Providing existing customers with exceptional support
  • Meet and exceed company targets
  • Efficiently and effectively handle customer service inquiries
  • Establish and work as part of a collaborative team environment
  • Good computer literacy
  • Efficient cash handling and POS
  • Experience resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
  • Replenishing large volumes of stock
  • Pick/packing orders for customers
  • Assist with stock transfers and stock ordering
  • Maintain outstanding store condition and visual merchandising standards.

BEAUTY THERAPIST

AUSTRALIAN BEAUTY CLINIC
02.2020 - 02.2022
  • Gave advice on skincare products and increased salon revenue through selling specialized products and plans
  • Greeted customers and handled payment processes before and after treatments
  • Collected payment from customers and scheduled next appointments
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns
  • Scheduled appointments for customers using internal software system
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.

Education

Bachelor of Information Technology - Information Technology

TAFE NSW- MEADOWBANK
Sydney, NSW
11.2024

DIPLOMA OF BEAUTY THERAPY -

LIVERPOOL COLLAGE
01.2019

HIGH SCHOOL DIPLOMA -

HOLROYD HIGH SCHOOL
01.2017

Skills

  • Strong Communication and Interpersonal Skills
  • Sales and Promotions
  • Payment Processing
  • Cash Handling
  • Merchandising
  • Problem Solving
  • Speaks fluently in Native Language- Farsi
  • Teamwork and Collaboration
  • Customer Service
  • Time Management
  • Order Processing
  • Display Setup
  • Stockroom Upkeep
  • Sales process engineering
  • Database Management
  • Goal Setting
  • Key Account Management
  • B to B sales
  • Resolution-oriented

Locations

Sydney, NSW

Personal Information

I also have customer service experiences through my work experiences at best and less, solicitor's office and Australian Migration Centre. Very punctual, excellent, behavior, positive work attitude, able to self-manage, able to communicate clearly, appropriately and confidently and able to adapt very quickly to different tasks. Teamwork: I have had experience working in a group in various class subjects and in my previous jobs.

References

References provided by request.

Timeline

Sales Account Coordinator

PARISI Bathware
04.2023 - Current

SALES REPRESENTATIVES

HARVEY NORMAN
02.2022 - 04.2023

BEAUTY THERAPIST

AUSTRALIAN BEAUTY CLINIC
02.2020 - 02.2022

Bachelor of Information Technology - Information Technology

TAFE NSW- MEADOWBANK

DIPLOMA OF BEAUTY THERAPY -

LIVERPOOL COLLAGE

HIGH SCHOOL DIPLOMA -

HOLROYD HIGH SCHOOL

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