Mogtaba Abbas Mohamed Taha
Bartender
Melbourne
Summary
Professional Bartender with extensive experience in hospitality, interested in switching to retail. Friendly, open and committed to building customer base by providing positive service experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
TEEG/Kingpin
04.2022 - 01.2025
- Kept bar presentable, clean, and well-stocked to meet customer and health and safety needs.
- Served in high customer volume venue.
- Performed opening and closing duties, setting up, preparing cash drawers, and took inventory.
- Developed loyal clientele by consistently delivering outstanding service, making personalized recommendations, and engaging in friendly conversation.
Security Guard
Wilson Security
11.2020 - 04.2022
- Maintained a safe environment for staff and visitors through proactive surveillance, threat elimination, and communication.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Security Guard
Lone Wolf Security
11.2020 - 12.2021
- Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
- Wrote detailed incident reports after each shift, contributing valuable insights for management review and analysis.
Education
Tertiary Access Course -
James Cook University
QLD 04.2001 -
High School Diploma -
Assafwah Private School
Musqat, Oman 04.2001 -
Skills
Outstanding customer service
Professional appearance
Recipe and menu memorization
Beverage preparation
Fluency in English and Arabic
Upselling
Health codes compliance
Certification
Responsible Service of Alcohol
Accomplishments
- Increased revenue by 30% by implementing unique promotions and upselling techniques.
- Won the Coffee King award multiple years in a row.
- Won the FunSquad (Employee of the month) award.
- Exceptional customer service contributed to a significant number of positive reviews for the establishment.
Coffee King
I crafted delicious and Instagram worthy coffee for patrons with outstanding customer service. Directly contributing a large number of positive reviews and loyal customers.
Timeline
Bartender
TEEG/Kingpin
04.2022 - 01.2025
Security Guard
Wilson Security
11.2020 - 04.2022
Security Guard
Lone Wolf Security
11.2020 - 12.2021
Tertiary Access Course -
James Cook University
04.2001 -
High School Diploma -
Assafwah Private School
04.2001 -