Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Coffee King
Timeline
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Mogtaba Abbas Mohamed Taha

Bartender
Melbourne

Summary

Professional Bartender with extensive experience in hospitality, interested in switching to retail. Friendly, open and committed to building customer base by providing positive service experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bartender

TEEG/Kingpin
04.2022 - 01.2025
  • Kept bar presentable, clean, and well-stocked to meet customer and health and safety needs.
  • Served in high customer volume venue.
  • Performed opening and closing duties, setting up, preparing cash drawers, and took inventory.
  • Developed loyal clientele by consistently delivering outstanding service, making personalized recommendations, and engaging in friendly conversation.

Security Guard

Wilson Security
11.2020 - 04.2022
  • Maintained a safe environment for staff and visitors through proactive surveillance, threat elimination, and communication.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Security Guard

Lone Wolf Security
11.2020 - 12.2021
  • Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
  • Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
  • Wrote detailed incident reports after each shift, contributing valuable insights for management review and analysis.

Education

Tertiary Access Course -

James Cook University
QLD
04.2001 -

High School Diploma -

Assafwah Private School
Musqat, Oman
04.2001 -

Skills

Outstanding customer service

Professional appearance

Recipe and menu memorization

Beverage preparation

Fluency in English and Arabic

Upselling

Health codes compliance

Certification

Responsible Service of Alcohol

Accomplishments

  • Increased revenue by 30% by implementing unique promotions and upselling techniques.
  • Won the Coffee King award multiple years in a row.
  • Won the FunSquad (Employee of the month) award.
  • Exceptional customer service contributed to a significant number of positive reviews for the establishment.

Coffee King

I crafted delicious and Instagram worthy coffee for patrons with outstanding customer service. Directly contributing a large number of positive reviews and loyal customers.

Timeline

Bartender

TEEG/Kingpin
04.2022 - 01.2025

Security Guard

Wilson Security
11.2020 - 04.2022

Security Guard

Lone Wolf Security
11.2020 - 12.2021

Tertiary Access Course -

James Cook University
04.2001 -

High School Diploma -

Assafwah Private School
04.2001 -
Mogtaba Abbas Mohamed TahaBartender