Mohamad Saleh
Sydney,Australia
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
9
9
years of professional experience
Work History
Sales Representative/Delivery Driver
CarKit
07.2016 - 07.2023
- Pickup and deliver company products to different companies.
- Deliver ordered parts to customers.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained a comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and implemented sales strategies to increase profits.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Assisted coworkers and staff members with special tasks on daily basis.
Barista
Starbucks
06.2014 - 06.2016
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Used POS system to accurately enter orders and process payments.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Education
High School Diploma -
Rawdah High School
Beirut, Lebanon 06.2014
Skills
- Product Merchandising and Distribution
- On time deliveries
- Always aware of surroundings on roads while doing delivers
- Promotional Campaigns
- Timelines and Milestones
- Problem-Solving Strengths
- Sales Expertise
- Product and Service Knowledge
- Client Needs Assessment
- Product Management and Pricing
- Loss Prevention Goals Monitoring
Timeline
Sales Representative/Delivery Driver
CarKit
07.2016 - 07.2023
Barista
Starbucks
06.2014 - 06.2016
High School Diploma -
Rawdah High School
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