Mohamad (Moe) Saleh
19 Warrina Road, Bradbury
Summary
Results-driven sales professional with over 4 years of experience in sales administration, customer service, and freelance sales consulting. Proven ability to exceed sales targets and enhance customer satisfaction through effective communication and problem-solving skills. Strong background in HVAC technology, with a commitment to operational efficiency and team collaboration. Experienced in developing tailored sales strategies for diverse clients, resulting in significant revenue growth.
Overview
8
8
years of professional experience
Work History
Freelance Sales Consultant
Various Clients
11.2023 - Current
- Managed multiple projects simultaneously, ensuring timely delivery and client satisfaction.
- Conducted market research to identify potential clients and develop targeted marketing campaigns.
- Communicated effectively with clients to understand their needs, providing regular updates and feedback.
- Negotiated contracts and pricing, ensuring mutually beneficial agreements.
Sales Administrator
Carkit
02.2019 - 07.2023
- Increased sales revenue by 20% by efficiently processing orders and coordinating with the sales team.
- Generated accurate quotes and proposals, resulting in a 15% faster deal closure rate.
- Collaborated with production, shipping, and finance teams to ensure seamless order fulfillment.
- Resolved customer inquiries and issues promptly, enhancing customer satisfaction ratings by 30%.
- Worked with the sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Negotiated prices, terms of sales, and service agreements.
- Provided knowledgeable and friendly support to customers at every stage of the purchasing process
Air Conditioning Installer
Climtech
05.2017 - 01.2019
- Adapted quickly to changing technologies in the HVAC industry, remaining knowledgeable about advancements in air conditioning equipment and installation methods.
- Cleaned and maintained sheet metal ducts, evaporator coils, drip pans, axial and centrifugal fans, and capacitor-start and resistance-start motors.
- Diagnosed faults in electrical and mechanical components, restoring units to full operating capacity within 24 hours of maintenance requests.
- Communicated effectively with supervisors to gather system malfunction symptoms and locations for diagnosis and correction.
Education
Bachelor of Business - Business Administration
Lebanese International University
Beirut, Lebanon07-2015
Skills
- Sales Support & Administration
- Customer Relationship Management
- Cross-Selling & Upselling Strategies
- Sales Training & Development
- Data Analysis & Report Generation (Advanced Excel)
- Critical Thinking & Problem Solving
Additional Information
- Full Unrestricted NSW Driver License
- NSW White Card
- Proficient in English
- Volunteer for the Red Cross in Lebanon
- Resuscitation Certificate
- Working With Children's Check
Timeline
Freelance Sales Consultant
Various Clients
11.2023 - Current
Sales Administrator
Carkit
02.2019 - 07.2023
Air Conditioning Installer
Climtech
05.2017 - 01.2019
Bachelor of Business - Business Administration
Lebanese International University
Similar Profiles
Ramatsia Skotshe Nelson MaunatlalaRamatsia Skotshe Nelson Maunatlala
Freelance Technician at Various ClientsFreelance Technician at Various Clients
Trenton GrantTrenton Grant
Independent Sales Consultant at Various ClientsIndependent Sales Consultant at Various Clients
Racheli HirschhornRacheli Hirschhorn
Personal Organizer at Various ClientsPersonal Organizer at Various Clients
Carter CainesCarter Caines
Yard Worker at various clientsYard Worker at various clients
Jorja HeadJorja Head
Dog Walker /House and Pet Sitter at Simple CreaturesDog Walker /House and Pet Sitter at Simple Creatures