Mohamed Gadd
Summary
Accomplished Building Site Manager at CJ Duncan with a proven track record in leading teams to exceed project expectations. Expert in customer relationship management and budget control, significantly enhancing project efficiency and client satisfaction. Skilled in complex problem-solving and workforce management, consistently delivering high-quality service and maintaining safe work environments.
Overview
14
14
years of professional experience
Work History
Building Site Manager
CJ Duncan
02.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
HVAC Mechanical Project Manager
Surelinc Services
01.2020 - 02.2023
- Provided expert guidance during all phases of the installation process, contributing valuable insights based on extensive mechanical installation experience.
- Established strong relationships with clients by providing consistent updates on project status and addressing concerns promptly.
- Enhanced project efficiency by streamlining mechanical processes and implementing cost-effective solutions.
- Managed procurement activities to secure necessary equipment, materials, and resources within budget constraints.
- Maintained comprehensive documentation of all project activities, ensuring accurate record-keeping for future reference or audits.
AirConditioning Installer Residential & Commercial
Gemin3 Air Conditioning
03.2015 - 01.2020
- Inspected installations to check for functionality and maintain customer satisfaction.
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
Air Conditioning Technician
ACG Air
04.2010 - 02.2015
- Replaced dirty filters throughout system of air handlers following routine maintenance schedule.
- Enhanced system efficiency by conducting thorough diagnostics and routine maintenance on air conditioning units.
- Streamlined scheduling processes by maintaining an organized calendar of appointments, enabling efficient allocation of resources among multiple job sites simultaneously.
- Increased customer retention by providing exceptional follow-up services, ensuring optimal functionality of installed systems.
- Adhered to safety regulations and protocols while performing tasks, minimizing risk of accidents or injuries on the job site.
- Ensured optimal performance of air conditioning systems through meticulous installation and setup procedures.
- Performed preventative maintenance tasks on HVAC systems, identifying potential issues before they escalated into more significant problems.
- Collaborated with team members to complete large-scale installations, maximizing productivity and efficiency.
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Cross-Functional Teamwork
- Customer Relationship Management (CRM)
- Performance Management
- Schedule Preparation
- Workforce Management
- Negotiation
- Budget Control
- Expectation setting
- Expense Tracking
- Teamwork and Collaboration
- Customer Service
Timeline
Building Site Manager
CJ Duncan
02.2023 - Current
HVAC Mechanical Project Manager
Surelinc Services
01.2020 - 02.2023
AirConditioning Installer Residential & Commercial
Gemin3 Air Conditioning
03.2015 - 01.2020
Air Conditioning Technician
ACG Air
04.2010 - 02.2015
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