Mohamed Ibrahim
Sydney,NSW
Summary
Dedicated and detail-oriented professional seeking to leverage my experience in financial management, policy analysis, and project coordination within the NSW Treasury. Committed to delivering high-quality advice and supporting effective decision-making to enhance the state’s budget processes and contribute to sustainable economic growth.
Overview
5
5
years of professional experience
Work History
Assistant Analyst
NSW Treasury - Capital Strategy Projects & Reporting
02.2024 - Current
- Lead the secretariat function on Infrastructure Investor Assurance within Treasury, including Risk Review Advisory Group (RRAG), Gate 0, and monthly ERC submissions.
- Lead the secretariat function on Infrastructure NSW Coordinator-General related matters within Treasury, including the Central Infrastructure Coordination Committee (CICC), the Renewable Energy Roadmap, the Sector Plan for Western Sydney and Aerotropolis, and deliver housing infrastructure.
- Administration and reconciliation of the Western Sydney Infrastructure Grants Program.
- Liaise and collaborate with Infrastructure NSW finance team on budget-related matters.
- Assisted in the production of chapters 2 and 3 of NSW Budget Paper #3, Infrastructure State
Graduate Risk Analyst
NSW Treasury – Risk, Compliance & Audit
08.2023 - 10.2024
- Monitored internal compliance of Treasury employees
- Developed and published awareness pieces on Treasury intranet
- Run regular reconciliations between programs and databases
- Evaluated enterprise risks and controls and provide recommendations
- Monitored, evaluated and reported on the progress and potential risks of initiatives being delivered
- Designed and developed reports, briefs and presentations for the Director and internal stakeholders regarding annual risk review workshops with all Treasury directors
Graduate Policy & Project Officer
NSW Treasury - Gateway Review, Assurance & Appropriation
11.2023 - 02.2024
- Reviewed and contributed to team risk tier ratings on newly registered project proposals across the NSW Government relevant under the NSW Treasury Recurrent Expenditure Assurance Framework (REAF)
- Played a key role in the strategic planning of project reviews, including setting up agendas and coordinating with agencies and independent reviewers
- Regularly presented and educated agency project teams in maintaining integrity of REAF framework throughout project life cycle
Graduate Policy Officer
NSW Department of Education - Early Childhood Outcomes
02.2023 - 07.2023
- Met with talent acquisition and led the end-to-end recruitment and onboarding process to support recruiting manager for newly formed team
- Conducting research and analysis to ensure an evidence-based approach to designing innovative initiatives while also implementing design-thinking methodology to implement innovative solutions to address skills shortages in sector
- Led relationship with Communications and devised an externally facing comprehensive career map
- Led research on Australian state/territory Early Childhood pay and conditions project, provided advice to the Director of Workforce Strategy, and communicated qualitative and quantitative findings through various channels
- Devised core design principles for an election commitment policy for professional development
- Drafted briefs to executives on recommended action plan for election commitment
Technical Claims Expert
Sedgwick Loss Adjusting
06.2022 - 02.2023
- Contributed to the continuous development of the claims in portfolio by identifying and implementing several opportunities for the development of products and process improvement
- Made approval or denial decisions regarding claims notifying the insurer of a covered loss as defined under the insurance policy and compiled comprehensive reports outlining outcome
- Negotiated settlements with claimants in accordance with provided policy or guidelines
- Verified the nature and extent of loss/damage to properties
- Quantified the work of reinstatement to properties
Home Claims Case Manager, Comminsure
Commonwealth Bank Of Australia
07.2021 - 06.2022
- End-to-end holistic management of home and contents insurance claims whilst adhering to strict KPI's, quality assurance requirements and fulfilling the obligations of the General Insurance Code of Practice
- Review cause of damage, building, engineer and valuation reports and make appropriate liability decisions
- Collaborate with builders, content restorers and other stakeholders in the best interest of clients
- Strategically assess, and decide on claim outcome
Customer Relations Supervisor
IKEA TEMPE
04.2020 - 06.2021
- Worked with customer insights and established strategies based on the data to increase customer satisfaction
- Ensured co-workers were actively supported in their daily work whilst developing, coaching and mentoring team to reach desired developmental goals
- Lead department in the implementation of new systems, managed the transition from hardware intranet- based data to Microsoft cloud suites in line with national IKEA transition deadlines
- Contributed in fortnightly virtual IKEA global crisis meetings and discussed effective strategies to safely work in a pandemic
- Organised breaks for up to 25 workers simultaneously
- Performed cash office opening and closing procedures, including, but not limited to, safe counts and addressing money variations.
Education
Graduate Diploma of Government -
University of New England
Bachelor of Business/Commerce -
University of Technology Sydney
Skills
- Preparing Treasury Advice
- Stakeholder coordination & collaboration
- Policy analysis
- Budget management
- Policy review
- Infrastructure planning
- Documentation & reporting
- Progress tracking
- Utilisation of PRIME, Nintex, eCabinet, and MS Office Suite
References
Available upon request
Timeline
Assistant Analyst
NSW Treasury - Capital Strategy Projects & Reporting
02.2024 - Current
Graduate Policy & Project Officer
NSW Treasury - Gateway Review, Assurance & Appropriation
11.2023 - 02.2024
Graduate Risk Analyst
NSW Treasury – Risk, Compliance & Audit
08.2023 - 10.2024
Graduate Policy Officer
NSW Department of Education - Early Childhood Outcomes
02.2023 - 07.2023
Technical Claims Expert
Sedgwick Loss Adjusting
06.2022 - 02.2023
Home Claims Case Manager, Comminsure
Commonwealth Bank Of Australia
07.2021 - 06.2022
Customer Relations Supervisor
IKEA TEMPE
04.2020 - 06.2021
Graduate Diploma of Government -
University of New England
Bachelor of Business/Commerce -
University of Technology Sydney
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