Mohamed Nur
Truganina,VIC
Summary
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
18
18
years of professional experience
Work History
Office Manager
Growing Kids Children Services
01.2014 - 01.2025
- Oversee daily office operations to ensure efficiency and smooth workflow.
- Manage administrative staff, including scheduling, delegation of tasks, and performance monitoring.
- Maintain office systems, including filing, databases, and document management.
- Coordinate meetings, appointments, and travel arrangements for management.
- Monitor and manage office budgets, expenses, and supplier contracts.
- Order and maintain office supplies and equipment, ensuring timely replenishment.
- Handle correspondence, phone calls, and enquiries in a professional manner.
- Ensure compliance with company policies, procedures, and workplace health & safety regulations.
- Liaise with internal departments and external stakeholders to support business operations.
- Implement process improvements to increase productivity and efficiency.
Childcare Educator
Barwaaqo Family Day Care
01.2013 - 01.2014
- Planned and supervised activities to support children’s physical, social, emotional, and intellectual growth.
- Assisted with reading, singing, and interactive learning.
- Managed meal service, hygiene routines, and daily cleaning duties.
SME Accounts Manager
Origin Energy
10.2008 - 01.2011
- Managed SME accounts, promoting Origin Energy products and services.
- Consistently achieved daily, weekly, and monthly acquisition targets.
- Handled outbound calls, identified sales opportunities, and closed deals.
- Provided accurate product information, responded to enquiries, and maintained customer databases.
Sales Representative (Outbound)
Tru Energy
10.2007 - 01.2008
- Promoted energy products and additional services to customers.
- Managed sales enquiries, acquired new customers, and retained existing clients.
- Provided tailored quotes and contract details to meet customer needs.
Customer Service / Sales Professional
AC&T
09.2006 - 01.2007
- Delivered inbound and outbound customer service.
- Identified customer needs and matched them with suitable products.
- Conducted cold calls to promote Optus services, cross-selling and up-selling as appropriate.
Education
Diploma - Children’s Services
Australian Vocational Driving Institute
Victorian Certificate of Education (VCE) - undefined
Laverton Secondary College
01.2004
Skills
- Customer Service & Relationship Management
- Sales & Account Acquisition (SME & Business)
- Effective Communication & Negotiation
- Microsoft Office Suite (Word, Excel, Access, PowerPoint, FrontPage, MS-DOS)
- Apple & Windows Applications
- Child Supervision & Development Activities
- Data Entry & Record Management
- Fluent in English and Somali
LANGUAGES
English (Fluent)
Somali (Fluent)
Timeline
Office Manager
Growing Kids Children Services
01.2014 - 01.2025
Childcare Educator
Barwaaqo Family Day Care
01.2013 - 01.2014
SME Accounts Manager
Origin Energy
10.2008 - 01.2011
Sales Representative (Outbound)
Tru Energy
10.2007 - 01.2008
Customer Service / Sales Professional
AC&T
09.2006 - 01.2007
Victorian Certificate of Education (VCE) - undefined
Laverton Secondary College
Diploma - Children’s Services
Australian Vocational Driving Institute
Hobbies and Interests
Following current events and history, Reading biographies, Socialising, movies, and attending events
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