Summary
Overview
Work History
Education
Skills
References
Hobbies And Interests
Timeline
Generic
Mohamed Osman

Mohamed Osman

Summary

I am a reliable and dedicated individual. I have always applied myself at school and have had a good attendance record. I enjoy working with others, but also enjoy working on my own. My previous work experience demonstrates that I am self-motivated, have excellent verbal and written communication skills and that I work well within a team environment.

Overview

4
4
years of professional experience

Work History

Warehouse Worker

Jim Kidd Warehouse
  • Completed the high demands of stores and provided them the products they needed daily
  • Worked swiftly with a team as we completed daily task under time pressure
  • Had the physical strengths to work long hours and pick up heavy packages.
  • Collaborated with team members to complete complex projects on schedule and within budget constraints.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.

BIG W Superviser/Assistant Store Manager

Karrinyup
11.2022 - Current
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Processed customer returns to manage smooth refunds and exchanges following store procedures.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Delivery Driver

Dominos Mirrabooka
09.2020 - 12.2022
  • Completed deliveries promptly under time pressure, exceeding hourly delivery targets
  • Displayed a good grasp of supply and demand linked effectively with suppliers
  • Completed weekly stock takes to make sure our ingredients were fully stocked
  • Communicated in a formally manner with the customers to give them an easy and pleasurable experience.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.

Education

Year 12 Completed -

Ashdale Secondary College
08.2018

Skills

  • Emotional intelligence
  • Networking Skills
  • Digital Databases
  • Ability to adapt to a team
  • Assertive & Respectful

References

  • Kelvin Koxwell 0478 634 323 email: lordkro73@gmail.com ( Big w digital and service manager)
  • Ari Medanovic 0466448330 email: A.medanovic@outlook.com


Hobbies And Interests

I enjoy extra curricular activities such as playing football, going fishing and attending my local gym. I also enjoy socialising with friends and family and meeting new people.

Timeline

BIG W Superviser/Assistant Store Manager

Karrinyup
11.2022 - Current

Delivery Driver

Dominos Mirrabooka
09.2020 - 12.2022

Warehouse Worker

Jim Kidd Warehouse

Year 12 Completed -

Ashdale Secondary College

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Mohamed Osman