Mohamed Rezzag
Ultimo
Summary
Proven leader and effective communicator, I excelled at Chez L’ancien by elevating customer satisfaction and service quality. My ability to manage teams, coupled with a detail-oriented approach, ensured operational excellence. Skilled in inventory management and adept at fostering customer loyalty, my background demonstrates a commitment to efficiency and positive client interactions.
Overview
6
6
years of professional experience
Work History
Supervisor
Chez Dad
11.2023 - 09.2024
- Supervised team members and delegated tasks.
- Managed customer relationships and ensured satisfaction.
- Monitored stock levels and placed orders.
- Oversaw the reception and organization of deliveries.
Supervisor
Chez L’ancien
04.2022 - 06.2023
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
General Assistant
G La Dalle
03.2021 - 08.2021
- Supported preparation of meals in commercial kitchen settings.
- Managed customer payments.
- Managed incoming deliveries and ensured accurate inventory.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
General Assistant
Nab’s
08.2018 - 01.2019
- Handled customer interactions and managed orders.
- Prepared items for delivery and ensured quality checks.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Certificate In Management Sciences And -
Completed As An Independent Candidate
Paris France2019
Skills
- Punctual and reliable
- Friendly and customer-focused
- Well-organized and detail-oriented
- Independent and adaptable
- Strong communication skills
Languages
French
Native or Bilingual
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Supervisor
Chez Dad
11.2023 - 09.2024
Supervisor
Chez L’ancien
04.2022 - 06.2023
General Assistant
G La Dalle
03.2021 - 08.2021
General Assistant
Nab’s
08.2018 - 01.2019
High School Certificate In Management Sciences And -
Completed As An Independent Candidate
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