Mohamed Yusuf
Melbourne,VIC
Summary
Dynamic Therapeutic Residential Support Worker at Mackillop Family Services, skilled in conflict resolution and fluent in multiple languages. Successfully implemented youth-centered programs, fostering independence and emotional growth in at-risk youth. Proven ability to build rapport and maintain comprehensive records, ensuring effective communication and support for diverse populations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Therapeutic Residential Support Worker
Mackillop family services
12.2022 - Current
- Provided direct care and emotional support to a diverse group of youth with disabilities and high-risk backgrounds.
- Transported the people in our care to and from school, day programs, and appointments.
- Assisted in the implementation of programs designed for the development of the client.
- Assisted youth with daily living activities, such as meal preparation, personal hygiene, and medication administration, while encouraging their independence and skill development.
- Maintained a safe and nurturing environment, ensuring the well-being of residents.
- Collaborated with a team of professionals to implement care plans and track progress.
- Documented daily activities, incidents, and observations accurately.
- Assisted in organizing and supervising community outings, promoting community integration and life skills development.
Case Practice Support Worker
Department of Families Fairness and Housing
03.2023 - 01.2024
- Assist in the implementation of child protection policies and procedures.
- Provide support in managing complex cases involving children at risk.
- Conduct assessments to determine the safety and well-being of children in care.
- Collaborate with external agencies and stakeholders to ensure holistic support for families.
- Monitor and evaluate the effectiveness of interventions and service delivery.
- Prepare reports and documentation for case reviews and legal proceedings.
- Provide crisis intervention and support to children and families in emergencies.
- Advocate for the rights and needs of children within the child protection system.
- Child Protection Employment Program (16 weeks)
Therapeutic Youth Worker
Safe Places for Children
05.2021 - 12.2022
- Engage with at-risk youth in a compassionate and understanding manner.
- Create a safe and supportive environment for children to express themselves.
- Develop and implement youth-centered programs and activities.
- Collaborate with other professionals to address the needs of vulnerable youth.
- Provide guidance and support to help young people navigate challenges.
- Monitor and assess the well-being of youth under care.
- Advocate for the rights and interests of children in various settings.
- Foster positive relationships and trust with youth and their families.
- Facilitate educational workshops on topics relevant to youth development.
- Maintain accurate records and documentation of interactions and progress.
Internship
YouthNow, Sunshine
09.2022 - 11.2022
- Performed reception duties such as answering calls, keeping a call log, and greeting clients.
- I participated in program design for youth by providing ideas and feedback to the team from a youth's perspective.
- Cold-called and marketed the business toward potential clients, and distributed flyers about youth programs.
- Assisted during workshops and programs by handing out documents, building a rapport with clients, and explaining information.
- General administration duties, such as accurately entering data into the Act software database, photocopying, and printing documents.
- Created letters and certificates for local businesses and students.
- Internship (12 weeks).
Student Placement
Department of Families Fairness and Housing
01.2021 - 03.2021
- Demonstrated cultural sensitivity and inclusiveness when working with young people from diverse backgrounds, fostering an environment of understanding and respect.
- Provided support and supervision to young people aged 12 to 17 within a secure care facility, ensuring their safety and well-being.
- Conducted thorough risk assessments to identify potential hazards, and implemented proactive risk management strategies, ensuring a safe and secure environment for the young people.
- Documented detailed observed behaviors, progress, and significant changes, ensuring comprehensive records for ongoing assessment and evaluation.
- Offered compassionate emotional support and guidance to young people, actively engaging with them in their daily activities to promote their personal growth and well-being.
- Actively participated in team meetings, case discussions, young people's assessments, and professional development training sessions to enhance knowledge and skills, staying up to date with best practices in secure care provision.
- Secure Care Services (6 weeks)
Education
Diploma - Mental Health
ITHEA
01.2024
Diploma - Community Services
Victoria University Polytechnic
12-2021
Skills
- Fluent in multiple languages, including English, Swahili, Somali, Oromo, Garre, and Berma, facilitating effective communication and connection with diverse individuals and communities
- Excellent communication skills, actively listening, and adapting to various populations, both verbally and in written form
- Builds quick rapport with people from all backgrounds, fostering a supportive and comfortable environment
- Strong organizational abilities, adept at multitasking, prioritizing tasks, and meeting deadlines in fast-paced environments
- Proficient in IT skills, including Microsoft Office Word, Excel, and Outlook, with experience in record keeping and database management
- Skilled in conflict resolution, maintaining composure under pressure, and identifying constructive solutions to workplace challenges
Certification
- Supporting People with Disability to Use Medications Course, Integrity Education Group 2024
- Child, Youth and Family Intervention Top up, Bradford Institute of Advanced Education 2023
- Mental Health First Aid, MHFA 2022
- First Aid with Anaphylaxis, CPR and Asthma, Safety Corp 2022
- Trauma-Informed, The Centre of Healing 2022
- All Ndis modules completed.
- Therapeutic Crisis Intervention 2024
Languages
Fluent in multiple languages, including English, Swahili, Somali, Oromo, Garre, and Berma.
References
Upon request
Volunteer Experience
- Fitzroy Lions Soccer Club, Youth mentors - connecting with young people through sport, 2022, Present, Cultivated a positive team environment, instilling values of cooperation, sportsmanship, and respect among young girls., Workshops and programs that fostered self-esteem, leadership, and personal growth., Motivated and supported young girls in setting soccer-related goals and worked together to help them achieve their aspirations., Integrated soccer into mentoring activities, leveraging the sport as a platform for empowerment and skill development., Celebrated the achievements of young girls in soccer, bolstering their self-confidence and nurturing their passion for the sport.
- Interchange, Supporting children and young adults with disabilities – recreational activities, 2023-02, Engaged in school holiday programs, fostering a welcoming and inclusive environment for children with disabilities to participate in recreational activities., Assisted in the coordination and supervision of youth or young adult groups, encouraging social connections and positive experiences for participants., Ensured the safety and well-being of children with disabilities during camps and day outings, while facilitating enjoyable and enriching experiences., Collaborated closely with fellow volunteers and staff members to ensure the smooth operation of recreational programs and activities.
References
References available upon request.
Timeline
Case Practice Support Worker
Department of Families Fairness and Housing
03.2023 - 01.2024
Therapeutic Residential Support Worker
Mackillop family services
12.2022 - Current
Internship
YouthNow, Sunshine
09.2022 - 11.2022
Therapeutic Youth Worker
Safe Places for Children
05.2021 - 12.2022
Student Placement
Department of Families Fairness and Housing
01.2021 - 03.2021
Diploma - Mental Health
ITHEA
Diploma - Community Services
Victoria University Polytechnic