Mohamed Ali Hussein
Truganina,Vic
Summary
Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. A dedicated individual who is adept at providing administrative and logistical support for various projects, programs and initiatives. Motivated professional with over 5 years of experience in customer service, sales, administrative tasks data entry and office management. Committed to continuous improvement and impacting team success.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Breeze Group Recruitment
10.2022 - 06.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- fulfilling paperwork duties and Excel time sheets
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed filing system, entered data and completed other clerical tasks.
Administrative Assistant
Progressive Era Dental
02.2021 - 08.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed filing system, entered data and completed other clerical tasks.
Construction labourer
Amrick Pty Ltd
04.2020 - 02.2021
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Worked with contractors and other tradespeople to meet project specifications and deadlines.
- Observed safety regulations on job sites to minimize accidents.
- Followed blueprints and diagrams to complete projects according to specifications.
- Conducted daily site inspections to identify potential safety hazards.
- Helped with door and window installations.
Dispatch Team member
JBS Australia
10.2019 - 04.2020
- Analyzed customer feedback and provided solutions to improve customer service.
- General maintenance and OHS
- Communicating with the supervisor for products to be packed and put in place
- Filling paperwork for truck drivers to receive and take products
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Scanning, wrapping, and packing boxes
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
Labourer
Oceania Meat Processing
12.2018 - 04.2019
- Ability to effectively operate on machinery
- Safety wear, Hygiene and OHS
- Training new employees
- Admin work, completing documents and paperwork
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
Office Assistant
Haange Family Daycare
03.2017 - 10.2018
- Preparing and organising timesheets
- Admin work, time sheets and fillings
- Wages and calculating hours worked
- Reminders, Emails, and phone calls
- Excel spreadsheet
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in person to provide information.
Education
12 VCE certificate -
Tarneit Senior College
Tarneit, VICVictorian drivers’ licence First Aid certificate - undefined
Bachelor of science -
Deakin University
Skills
- Punctual
- Reliable
- Good communication skills
- Great Organisation skills
- Cooperative
- Hard worker
- Works best in a fast-paced environment
- Microsoft and Excel experience
- Data Management
- Administrative Support
- Phone Call Answering
- Critical Thinking
- Risk Management
- Statistical Data Gathering
- Medical Terminology
- Time Management
Timeline
Administrative Assistant
Breeze Group Recruitment
10.2022 - 06.2023
Administrative Assistant
Progressive Era Dental
02.2021 - 08.2021
Construction labourer
Amrick Pty Ltd
04.2020 - 02.2021
Dispatch Team member
JBS Australia
10.2019 - 04.2020
Labourer
Oceania Meat Processing
12.2018 - 04.2019
Office Assistant
Haange Family Daycare
03.2017 - 10.2018
12 VCE certificate -
Tarneit Senior College
Victorian drivers’ licence First Aid certificate - undefined
Bachelor of science -
Deakin University
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