Summary
Overview
Work History
Skills
Certification
Languages
Timeline
DeliveryDriver
Mohamed Manor Amin

Mohamed Manor Amin

Brunswick West,VIC

Summary

Proven delivery expert with a track record of enhancing customer satisfaction through meticulous route optimization and timely deliveries, notably with Ceres Fair Food People. Skilled in GPS navigation (hard skill) and maintaining a positive attitude in high-pressure environments (soft skill), consistently achieving efficient delivery outcomes. Demonstrated excellence in customer service by addressing inquiries with professionalism, contributing to repeat business and improved company image.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Delivery Driver

City Fresh Wholesaler
11.2022 - 11.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained clean and safe vehicle, contributing to positive image of company.

Joinery Installation

ReboxCo
11.2019 - 04.2022
  • Adapted quickly to evolving industry trends by staying current with new materials and technology advancements relevant to the field of joinery installation.
  • Ensured safety standards were met by thoroughly inspecting tires for damage or wear before installation.
  • Supported facility management teams with expert advice on HVAC systems installation, operation, and maintenance.
  • Demonstrated excellent problem-solving skills while addressing complex technical challenges during various installation projects.
  • Gained repeat business through dedication to delivering flawless installations that exceeded customers'' expectations every time.

Delivery Driver

Ceres Fair Food People
03.2017 - 08.2019
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Enhanced customer trust by providing courteous and professional service during deliveries.

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Punctual and reliable
  • Problem-solving
  • Heavy lifting
  • Order picking and processing
  • Forklift operation
  • Delivery recordkeeping

Certification

  • Forklift Certification
  • Forklift Safety and Operator Training Certification - Occupational Safety and Health Administration (OSHA).

Languages

Malay
Native or Bilingual
English
Native or Bilingual

Timeline

Delivery Driver

City Fresh Wholesaler
11.2022 - 11.2024

Joinery Installation

ReboxCo
11.2019 - 04.2022

Delivery Driver

Ceres Fair Food People
03.2017 - 08.2019

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Mohamed Manor Amin