Mohammad ABO-ROZA
Punchbowl,NSW
Summary
Dynamic manager with a proven track record, excelling in leadership and operations management. Enhanced customer satisfaction through innovative menu development and strict adherence to food safety standards. Skilled in inventory management and fostering team collaboration, driving efficiency and profitability in high-volume environments.
Overview
8
8
years of professional experience
Work History
Manager
Cornerstone Cafe
Ultimo
12.2019 - Current
- Supervise day-to-day operations of a high-volume venue, serving over 500 customers daily.
- Lead both front-of-house and back-of-house operations, managing a team of 10 or more staff members (including chefs, kitchen assistants, and servers).
- Trained and mentored kitchen staff in food safety standards, cooking techniques, and kitchen equipment usage.
- Managed kitchen inventory, ordered supplies, and ensured ingredients were in stock while minimizing over-purchasing.
- Ensured compliance with health and safety regulations, passing all inspections with zero violations.
- Develop seasonal menu items in collaboration with kitchen staff, enhancing customer satisfaction.
- Coordinated with vendors to source high-quality, sustainable ingredients for menu items.
- Developed strategies for efficiency and profitability.
- Supported marketing efforts, including social media updates.
- Played a key role in creating positive customer dining experiences through quality food, and efficient kitchen operations.
Manager
Gourmet Bakehouse
09.2018 - 04.2019
Barista
P'tit Cafe
06.2018 - 09.2018
Barista
BP Petrol Station
05.2018 - 09.2018
Cook
Choc-A-Bloc
09.2017 - 03.2018
Education
Bachelors - Business
Macquarie University
01.2024
Skills
- Leadership and team management
- Customer service excellence
- Food safety and hygiene compliance
- Operations and inventory management
- Financial and budget management
- Marketing and sales
- Time management and multitasking
- Problem-solving and critical thinking
Languages
- English, Fluent
- Arabic, Fluent
References
References available upon request.
Timeline
Manager
Cornerstone Cafe
12.2019 - Current
Manager
Gourmet Bakehouse
09.2018 - 04.2019
Barista
P'tit Cafe
06.2018 - 09.2018
Barista
BP Petrol Station
05.2018 - 09.2018
Cook
Choc-A-Bloc
09.2017 - 03.2018
Bachelors - Business
Macquarie University