Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Mohammad Aloveyz

Adelaide,SA

Summary

Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

11
11
years of professional experience

Work History

Assistant Store Manager

Abbas Market
Adelaide , SA
01.2017 - Current
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Maintained inventory by checking merchandise to determine levels.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.

Petrol Station Cashier

Caltex
Adelaide , SA
01.2016 - 12.2016
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Processed sales transactions to prevent long customer wait times.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered product questions with up-to-date knowledge of sales and store promotions.

Childcare Supervisor

Oz vision Childcare
Adelaide , SA
06.2013 - 11.2015
  • Developed and implemented age-appropriate activities to stimulate physical, emotional, social, and intellectual growth of children.
  • Provided support services such as parent counseling or referrals for outside assistance as needed.
  • Enforced appropriate disciplinary action when necessary according to organizational policies.
  • Coordinated with parents about their child's development progress throughout the year.
  • Monitored student progress and assisted students and teachers with resolving problems.
  • Reviewed and evaluated programs for compliance with state, local and federal regulations.
  • Recruited, trained and evaluated staff and recommended personnel actions for programs and services.

Education

High School Diploma -

Al-Forat
Iraq
07-1996

Skills

  • Records Management
  • Stock management
  • Store Organization
  • Department Oversight
  • Retail Operations
  • Shift Scheduling
  • Customer Service
  • Customer Service and Engagement
  • Sales Techniques

Affiliations

  • going gym
  • having fun with friends
  • volleyball

Languages

English
Full Professional
Arabic
Native/ Bilingual
Persian
Native/ Bilingual

References

References available upon request.

Timeline

Assistant Store Manager

Abbas Market
01.2017 - Current

Petrol Station Cashier

Caltex
01.2016 - 12.2016

Childcare Supervisor

Oz vision Childcare
06.2013 - 11.2015

High School Diploma -

Al-Forat

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Mohammad Aloveyz