Mohammad Alsibai
Management
Melbourne,VIC
Summary
Dedicated and results-driven professional with experience in retail operations. Skilled in providing excellent customer service, managing inventory, and maintaining efficient store operations. Strong ability to work in fast-paced environments while ensuring customer satisfaction and team collaboration. Committed to delivering high-quality service and contributing to the overall success of the team.
Overview
4
4
years of professional experience
Work History
Alpha Oriental Traders
Akram Alloush
Melbourne, Vic
08.2022 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Planned and completed group projects, working smoothly with others.
Duty Manager
Coles Supermarket
Melbourne , Vic
04.2021 - 04.2024
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Passionate about learning and committed to continual improvement.
- Delivered services to customer locations within specific timeframes.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Worked well in a team setting, providing support and guidance.
- Resolved problems, improved operations and provided exceptional service.
- Gained extensive knowledge in data entry, analysis and reporting.
- Worked effectively in fast-paced environments.
Grocery Clerk
Huseyin Ozdemir
Melbourne, Vic
09.2020 - 06.2023
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
Skills
- Project Planning
- Social Perceptiveness
- Self-Motivated
- Basic Math
- Remote Office Availability
- Attention to Detail
- Computer Skills
- Planning
- Problem-Solving
- Customer Service
- Cash Handling
- Heavy Lifting
- Teamwork and Collaboration
- Positive Attitude
- Product Knowledge
- Team Building
- Clear Communication
- Money Handling
Timeline
Alpha Oriental Traders
Akram Alloush
08.2022 - Current
Duty Manager
Coles Supermarket
04.2021 - 04.2024
Grocery Clerk
Huseyin Ozdemir
09.2020 - 06.2023
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