Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mohammad Hamid

Retail Team Member
Rochedale,QLD

Summary

Personable and astute student with proven time management and collaboration skills developed from sporting and volunteer engagements.


Strong interpersonal skills enhanced by taking part in theatre activities to develop confidence and communication abilities.


Understanding of general employability skills and the importance of working as part of a team, learning from others, and developing as a professional.


University student, looking for employment in a position that requires a dedicated, young, and enthusiastic employee.


Personal attributes: Effective Communication Skills: Articulate communicator with appreciation for the different communication styles required when working with other team members or with customers.


Honest and Reliable: Strong morals and ethics ensure honesty, reliability and ability to undertake tasks responsibly.


Flexible: Understanding of need to remain flexible to support last-minute demands and changes. Comfortable in changing environments and situations, ensuring ability to always remain flexible and adaptable.


Volunteer placement: St Paul’s primary school - December 2018 Provided support during various fundraising and other activities for the school. Assisted at events and gatherings including providing suggestions to help meet fundraising targets. Personally, attended various events at the school.


Previous Experience in the Workspace:

Crew Member At: Hungry Jack’s Pty Ltd Beak house: October 2019 – April 2021 127 Queen Street, Brisbane City QLD 4000


Coles Corinda: April 2021 – Present

Oxley Rd &, Clewley St, Corinda QLD 4075


Certificate and licences: White Card and Driver’s License.


Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise.


Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Industrious Retail Team Member offering nearly 4 years of industry experience ready to add value to the team.


Well-versed in processing accurate sales transactions and providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills.


Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level the Team Member position. Ready to help team achieve company goals.


Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service.


Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas.


Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

5
5
years of professional experience
11
11
years of post-secondary education
7
7
Certifications

Work History

Retail Team Member

Coles Supermarkets Australia Pty Ltd
Corinda, QLD
04.2021 - 01.2024
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Increased sales and customer satisfaction through personalized servicing.
  • Worked with loss prevention in monitoring shopper behavior.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Prioritized helping customers over completing other routine tasks in store.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Team Member

Hungry Jack's Pty Ltd
Brisbane CBD, QLD
08.2019 - 03.2021
  • Worked different stations to provide optimal coverage and meet production goals.
  • Learned all required tasks quickly to maximize performance.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • Assisted customers in selecting merchandise best suited to needs.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Assisted with inventory counts and stocking of merchandise.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Frequently inspected production area to verify proper equipment operation.

Nightfill Team Member

Woolworths Group Limited
Brisbane , QLD
04.2023 - Current
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained productive, efficient approach to all tasks.
  • Contributed to team success by completing jobs quickly and accurately.
  • Assisted with inventory counts and stocking of merchandise.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Assisted customers in selecting merchandise best suited to needs.
  • Monitored and verified all merchandise was properly priced and labeled.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Generated reports detailing findings and recommendations.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Gathered, organized and input information into digital database.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Maintained database systems to track and analyze operational data.
  • Observed packing operations to verify conformance to specifications.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Devised and implemented processes and procedures to streamline operations.
  • Collected, arranged, and input information into database system.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Frequently inspected production area to verify proper equipment operation.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Ampol Team Member

Ampol Limited
Brisbane, QLD
05.2023 - 10.2023
  • Learned all required tasks quickly to maximize performance.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Maintained productive, efficient approach to all tasks.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Assisted customers in selecting merchandise best suited to needs.
  • Monitored and verified all merchandise was properly priced and labeled.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and stocking of merchandise.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Observed packing operations to verify conformance to specifications.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Gathered, organized and input information into digital database.
  • Maintained database systems to track and analyze operational data.
  • Collected, arranged, and input information into database system.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Frequently inspected production area to verify proper equipment operation.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Generated reports detailing findings and recommendations.
  • Created and managed project plans, timelines and budgets.
  • Devised and implemented processes and procedures to streamline operations.

Education

Bachelor of Arts - Business

Griffith University
Brisbane, QLD
01.2021 - 02.2025

Certificate III in Engineering Technical - CAD -

St Laurence’s College
Brisbane, QLD
01.2020 - 11.2020

Certificate IV in Swimming -

Swim School
Brisbane, QLD
01.2019 - 01.2019

Represented school at sport -

St Laurence's College
South Brisbane
01.2015 - 11.2020

Skills

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Certification

Monday – 5:00 AM - 6:00 PM

Timeline

Ampol Team Member

Ampol Limited
05.2023 - 10.2023

Nightfill Team Member

Woolworths Group Limited
04.2023 - Current

Retail Team Member

Coles Supermarkets Australia Pty Ltd
04.2021 - 01.2024

Bachelor of Arts - Business

Griffith University
01.2021 - 02.2025

Certificate III in Engineering Technical - CAD -

St Laurence’s College
01.2020 - 11.2020

Team Member

Hungry Jack's Pty Ltd
08.2019 - 03.2021

Certificate IV in Swimming -

Swim School
01.2019 - 01.2019

Represented school at sport -

St Laurence's College
01.2015 - 11.2020

Monday – 5:00 AM - 6:00 PM

Tuesday – 5:00 AM - 6:00 PM

Wednesday – All Day

Thursday – All Day

Friday – 5:00 AM - 6:00 PM

Saturday – 5:00 AM - 6:00 PM

Sunday – All Day
Mohammad HamidRetail Team Member