Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic

Mohammad Hosseini

Mount Gravatt

Summary

Dynamic Support Worker with a proven track record at Centrelink, excelling in daily living support and emotional guidance. Recognized for enhancing client satisfaction through effective communication and critical thinking. Adept at goal setting and conflict resolution, ensuring clients achieve independence and well-being while navigating complex services.

Overview

6
6
years of professional experience

Work History

Support Worker

Centrelink
05.2020 - Current
  • Assisted clients with accessing services and resources to enhance well-being.
  • Coordinated support plans tailored to individual client needs and circumstances.
  • Provided guidance on navigating government programs and entitlements effectively.
  • Conducted assessments to identify client needs and develop appropriate action steps.
  • Collaborated with multidisciplinary teams to ensure comprehensive care delivery.
  • Advocated for client interests within the organization to promote equitable access to services.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
  • Conducted home visits to assess clients' home environment and provide support.
  • Monitored clients' progress to adjust treatment plans accordingly.
  • Assisted clients in developing and setting realistic goals to promote positive change.

Painting Helper

Flex Coatings
01.2020 - Current
  • Collaborated with lead painters to ensure timely completion of projects while adhering to safety standards.
  • Trained new team members on safe handling of tools and painting techniques to enhance efficiency.
  • Monitored inventory levels of paints and supplies, reporting needs to management for timely replenishment.
  • Assisted in troubleshooting minor equipment issues to minimize downtime during painting operations.
  • Delivered consistent high-quality workmanship, earning recognition from supervisors and contributing to repeat business from satisfied clients.
  • Maintained proper safety standards by using personal protective equipment during all phases of painting tasks.
  • Contributed to customer satisfaction by paying attention to detail and providing smooth finishes on painted surfaces.
  • Exceeded client expectations by consistently delivering high-quality results across multiple projects.
  • Assisted in accurately estimating required materials for upcoming projects based on job specifications provided by clients or supervisors.
  • Enhanced team efficiency by quickly learning new painting techniques and adapting to various work environments.
  • Aided in maintaining a clean and organized workspace, ensuring safety and productivity for the entire team.
  • Supported lead painters with necessary materials and tools, contributing to timely project completion.
  • Contributed to a positive work environment through punctuality, strong work ethic, and effective communication with team members.
  • Expanded knowledge of industry best practices by attending training sessions as well as seeking feedback from experienced painters regularly.

Education

Bachelor in Electrical Engineering - Electrical Engineering

Queensland University of Technology
Brisbane, QLD
07-2027

Business

Macgregor State High School
QLD
11-2019

Certificate 2 And 3 - Engineering

Macgregor State High School
QLD
11-2018

Skills

  • Daily living support
  • Housekeeping tasks
  • Health and safety awareness
  • Emotional support
  • Transportation assistance
  • Clean driving record
  • Attention to detail
  • Critical thinking
  • Conflict resolution
  • Documentation
  • Basic caregiving
  • Disability care
  • Personal errands
  • Patient support
  • Time management
  • Excellent communication
  • Multitasking Abilities
  • Decision-making
  • Teamwork
  • Reliability
  • Professionalism
  • Goal setting

Accomplishments

  • Achieved healthier mentality through effectively helping with writing down things the client is thankful for and keeping track of her breathing techniques as well as sleeping schedule.

Languages

Persian
Professional Working
English
Professional Working
Arabic
Elementary

Interests

  • Sustainable Tech Innovations
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Electronics and Circuit Building

Timeline

Support Worker

Centrelink
05.2020 - Current

Painting Helper

Flex Coatings
01.2020 - Current

Bachelor in Electrical Engineering - Electrical Engineering

Queensland University of Technology

Business

Macgregor State High School

Certificate 2 And 3 - Engineering

Macgregor State High School

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Mohammad Hosseini