Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Mohammad Ismail

Melbourne,Australia

Summary

I have years of expertise in customer service, sales assistant and marketing have taught me how to achieve and surpass objectives in sales. I'm well-versed in efficiently growing and managing sales,a business and carry team leadership qualities. I thrive to boost revenues and promote customer satisfaction, organizational values, and its products.

Overview

12
12
years of professional experience

Work History

Assistant Store Manager

House Outlet Kitchen & Homeware
02.2023 - 05.2024
  • As assistant Manager i had to managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Sales Assistant

UNIQLO
02.2022 - 01.2023

As I have worked in UNIQLO clothing retail store as a sales assistant i have learned it is not just about making sales; it's a comprehensive learning journey that hones personal and professional skills. These skills are transferable across industries and roles, making the experience valuable beyond the sales floor.

Store Assistant

Agora Super Shop Bangladesh
01.2018 - 01.2021

As year of sell experience

I have likely developed a vast array of skills and insights that are highly valuable in the retail and customer service sectors such as

Customer service excellence

Products knowledge

Sales techniques

POS system and Technology

Communication and interpersonal

Problem solving

Teamwork

Adaptability and Flexibility

Sales Assistant

Yellow Clothing International
03.2012 - 01.2018

My 6 years experience in Sales assistant in retail fashion house i have achieved how to handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.

  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Established rapport with customers using active listening and interpersonal skills.
  • Gathered and prepared sales materials in preparation for sales meetings.
  • Managed efficient cash register operations.

Education

Bachelor Of Accounting -

North South University
2013

A-levels -

Edexcel
Dhaka
06.2011

O-levels -

Edexcel
Dhaka
07.2010

Skills

  • Customer Service
  • Teamwork
  • Decision Making
  • Leadership Skills
  • Communication Skills
  • Critical thinking and problem solving
  • Effective Time Management
  • Fast Learner
  • Adaptability
  • Ability to Work Under Pressure
  • Ability to Work in a Team
  • Hard working

Personal Information

Title: Sales Associate

Timeline

Assistant Store Manager

House Outlet Kitchen & Homeware
02.2023 - 05.2024

Sales Assistant

UNIQLO
02.2022 - 01.2023

Store Assistant

Agora Super Shop Bangladesh
01.2018 - 01.2021

Sales Assistant

Yellow Clothing International
03.2012 - 01.2018

Bachelor Of Accounting -

North South University

A-levels -

Edexcel

O-levels -

Edexcel
Mohammad Ismail