Results-oriented professional well-versed in project coordination, Business Process Reengineering, Institutional reviews and process improvement. Known for driving initiatives that streamline operations and enhance productivity. Proven ability to foster teamwork and adapt to evolving project needs with focus on achieving objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Management Analyst / Senior Management Analyst
Ministry of Public Service & Administrative Reforms
03.2023 - 02.2025
Led strategic initiatives for public sector digital reform, advising executive leadership on process improvements.
Delivered organisational reviews across departments, identifying inefficiencies and recommending actionable solutions.
Drafted and managed Terms of Reference, project proposals and bidding documentation for high-profile ICT projects.
Authored inputs for Cabinet papers, Budget proposals and Parliamentary Questions on digital initiatives.
Improved operational efficiency by streamlining processes and implementing best practices in management analysis.
Developed comprehensive reports, providing valuable insights into business performance and aiding in strategic planning efforts.
Optimized project management practices by conducting comprehensive assessments of project plans and timelines, ensuring timely completion of deliverables without compromising quality standards or exceeding budgets.
Performed detailed financial analyses to support budgeting decisions and resource allocation efforts within the company.
Evaluated existing systems and processes, identifying inefficiencies and recommending modifications for optimal performance.
Produced detailed and relevant reports for use in making business decisions.
Presiding Officer
National Assembly Election 2024
11.2024 - 11.2024
Oversaw electoral operations, ensuring transparent and compliant vote management.
Trained and led temporary staff to uphold procedural integrity under strict timelines.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Project Coordinator, e-Procurement System
Ministry of Finance (Procurement Policy Office)
07.2020 - 02.2023
Acted as Single Point of Contact for e-Procurement implementation across 34 agencies, including Rodrigues Island.
Delivered user training on tender categories (Goods, Works, Services, Consultancy); provided Tier 1 helpdesk support.
Monitored project milestones, escalated risks and reported performance metrics to senior management.
Collaborated with suppliers, IT teams and stakeholders to ensure successful system adoption and live tender launches.
Coordinated a national e-Procurement rollout across 34 public bodies; managed training, support and issue resolution.
Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Education
Master of Business Information Systems Management -
Middlesex University
01.2019
Bachelor of Science (Honours) - Information Technology
Middlesex University
01.2018
Skills
Client relationship management
Policy analysis
Business process improvement
Risk assessment and management
Teamwork and collaboration
Multitasking Abilities
Decision-making
Analytical thinking
Time management abilities
Business process mapping
Creating project plans
Cross-functional team leadership
Business process reengineering
Project scheduling
Scrum framework
Project planning and development
Project tracking
Stakeholder communications
Agile methodology
Project management
Technical support
Logistics management
Budget preparation
Accomplishments
Spearheaded process re-engineering for the Ministry of Industry, streamlining service delivery.
Delivered implementation frameworks for Electronic Document Management and Mobile App systems.
Nominated for the International Training Program on Citizen-Centric Governance (Delhi, 2024).
Facilitated MOUs with University of Mauritius and University of Technology for digital skills collaboration.
Certification
PRINCE2
Scrum
Agile
Timeline
Presiding Officer
National Assembly Election 2024
11.2024 - 11.2024
Management Analyst / Senior Management Analyst
Ministry of Public Service & Administrative Reforms
03.2023 - 02.2025
Project Coordinator, e-Procurement System
Ministry of Finance (Procurement Policy Office)
07.2020 - 02.2023
Bachelor of Science (Honours) - Information Technology
Middlesex University
Master of Business Information Systems Management -
Office Management Assistant at Ministry of Public Service and Administrative ReformsOffice Management Assistant at Ministry of Public Service and Administrative Reforms
Management Support Officer at Ministry of Public Service, Administrative and Institutional ReformsManagement Support Officer at Ministry of Public Service, Administrative and Institutional Reforms